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Fleet Manager, Uber Eats Netherlands

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Uber

Sep 26

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Business, Operations & Strategy
  • Amsterdam

Requirements

  • Minimum 1-2 year Professional experience in Account Management/Start Up or Consultancy
  • Highly autonomous - able to work with minimal oversight
  • Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it
  • Capable to run analysis and/or understand data and transform it into relevant insights
  • Good listening, communication and organization skills
  • High adaptability to change and ability to execute quickly
  • Collected and calm under pressure
  • Fluent in English
  • Fluent in Dutch
  • SQL skills (ability to write queries and understand already existing ones)
  • Speed, resourcefulness, and go getter attitude
  • Curious and eager to learn. You are interested in all things and can build up skills and knowledge very fast to become a recognized subject matter expert amongst your peers
  • Emotional IQ when dealing with partners

Responsibilities

  • Stakeholder Management & Communication - Effectively work and communicate with the Couriers, Ops teams, external partners and more
  • Process optimization - Oversee and optimize the tools and processes for the most efficient monitoring of the supply operations within your group of cities
  • Problem Solving - Identify issues and quick wins" and communicate / escalate these issues to the designated teams with a proposed plan of action
  • Business Analysis - Structure and utilize data to drive decision-making, understanding and communicating trade-offs to various internal teams, ensuring alignment with business goals.
  • Team Management - Lead and develop a team of Courier Coordinators, promoting a high-performance culture and optimizing productivity across the organization.

FAQs

What is the primary focus of the Fleet Manager role at Uber Eats Netherlands?

The primary focus of the Fleet Manager role is to improve courier operations in the city by developing robust and streamlined processes to attract, convert, engage, and retain couriers.

What qualifications are required for the Fleet Manager position?

The basic qualifications include 1-2 years of professional experience in Account Management, Start-Up, or Consultancy, strong problem-solving skills, and the capability to run analysis and understand data insights.

Is fluency in Dutch necessary for this role?

While fluency in Dutch is preferred, it is not a strict requirement. However, it is beneficial for effective communication with couriers and stakeholders in the Netherlands.

What kind of skills will I need to excel in this position?

Skills needed include strong problem-solving abilities, good communication and organizational skills, autonomy, adaptability to change, and the capability to think outside the box.

Who will the Fleet Manager report to?

The Fleet Manager will report to the Sr Live Ops Manager.

Is experience with data analysis important for this role?

Yes, experience with data analysis is important as the role requires structuring and utilizing data to drive decision-making and ensure alignment with business goals.

What are some of the responsibilities of the Fleet Manager?

Responsibilities include stakeholder management, process optimization, problem-solving, business analysis, and team management to promote a high-performance culture.

How does the company support the development of its employees?

The company encourages curiosity and eagerness to learn, allowing employees to build skills and knowledge quickly to become recognized subject matter experts in their areas.

What is the work culture like for the Fleet Manager position?

The work culture values operational excellence, adaptability, and a customer-centric mindset, encouraging employees to take on different issues and push new initiatives.

Is SQL proficiency required for the Fleet Manager role?

SQL skills are preferred, as they enable the Fleet Manager to write queries and understand existing ones to analyze data effectively.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness

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