Flexis - Sales Manager - International Key Account (CDI) F/H

Volvo Group

Oct 4

Applications are closed

Job
Full-time
Expert Level
Sales & Business Development
Logistics
Lyon

Requirements

Sales & Leadership Experience: Proven experience (10+ years) in sales and key account management in a B2B environment, ideally within the logistics, electric vehicles, or sustainability sectors. Prior experience managing teams is essential.
Customer Focus: Strong customer relationship management skills, with a deep understanding of project-sales approach and the ability to align customer challenges with tailored solutions.
Negotiation & Communication: Excellent negotiation, communication, and interpersonal skills, with the ability to engage and influence decision-makers at the highest level.
Sustainability Commitment: A passion for ESG goals and a strong desire to contribute to sustainable urban logistics and the green mobility transition.
Market Knowledge: Knowledge of the last-mile delivery market, regulatory frameworks, and electric vehicle solutions is a plus.
Language Skills: Proficiency in English. Additional languages are a plus.
Travel Flexibility: Willingness to travel internationally (Europe) as required to meet customers and support the team.

Responsibilities

Take direct responsibility for managing Flexis' largest and most strategic international clients, including 3PLs and Retailers.
Establish and nurture long-term partnerships by understanding the complex needs of these clients and offering comprehensive logistics solutions, including electric vehicles and associated services.
Lead contract negotiations, from initial discussions to closing deals, ensuring both Flexis' and the customer’s goals are met.
Oversee the implementation and continuous improvement of Flexis solutions within key accounts, ensuring seamless execution and customer satisfaction.
Manage and mentor Key Account Managers across specific regions, ensuring they develop strong customer relationships and achieve revenue targets.
Collaborate with the Customer Value Proposition & Sales Support team to co-design comprehensive solutions that address customer ESG, operational, and financial needs.
Promote a holistic sales approach, positioning Flexis as a key partner in customers' sustainability journeys, while improving safety and efficiency in urban areas.
Ensure customer needs are translated into tailored vehicle and service solutions, aligned with Flexis’ product offerings and long-term sustainability goals.
Lead the development of commercial strategies in your area of responsibility, working closely with the Head of Country Directors and other regional leaders.
Stay informed about market trends, regulatory environments, and competitor activities in each country, adjusting the sales approach accordingly.
Provide insights and feedback to the broader Flexis team to continuously adapt and improve Flexis’ solutions, ensuring market relevance.
Foster collaboration across Flexis’ internal teams, including the Service & Solution Program and support functions, ensuring a seamless flow of information and alignment on key customer priorities.
Encourage a customer-centric mindset throughout the organization, championing feedback loops that allow Flexis to stay agile and responsive to client needs.
Work cross-functionally with product development and marketing teams to ensure the product/service offering evolves in line with market demands.
Regularly report on key account activities, team performance, and sales forecasts to the senior leadership team.
Utilize CRM tools to track customer interactions, project execution, and overall sales performance.
Continuously evaluate and improve the sales approach based on performance metrics and customer feedback.

FAQs

What is the main mission of Flexis?

Flexis aims to create more sustainable societies and change the way goods are moved through cities, focusing on green logistics.

What role will the International Key Account Manager play at Flexis?

The International Key Account Manager will manage significant international accounts, ensuring the delivery of innovative logistics solutions tailored to customer needs, while leading a team of Key Account Managers.

What type of clients will the International Key Account Manager work with?

The manager will work primarily with 3PLs (Third-Party Logistics) and Retail clients across various countries in Europe.

What are the key responsibilities of the International Key Account Manager?

Key responsibilities include managing international clients, establishing long-term partnerships, leading contract negotiations, overseeing implementation, managing KAMs, developing commercial strategies, analyzing the market, and reporting on performance.

What qualifications are required for this position?

Candidates should have at least 10 years of experience in sales and key account management within a B2B environment, preferably in logistics or sustainability sectors, along with strong customer relationship skills and leadership experience.

Is knowledge of electric vehicles important for this role?

Yes, knowledge of the last-mile delivery market, regulatory frameworks, and electric vehicle solutions is considered a plus for this position.

What language skills are important for the International Key Account Manager?

Proficiency in English is required, and additional languages are advantageous.

Will the role require international travel?

Yes, there is a willingness required for international travel across Europe to meet customers and support the team.

How does Flexis view customer satisfaction?

Flexis values a customer-centric mindset and seeks individuals who are motivated and driven by customer satisfaction.

What opportunities does this position offer?

This position offers an opportunity to work on a Joint Venture creation, contribute to sustainable urban logistics, and grow within a rapidly expanding company aiming for significant investments and growth.

Volvo Group

Automotive

Industry

10,001+

Employees

Mission & Purpose

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.