FAQs
What are the primary responsibilities of a Floor Manager?
The primary responsibilities include offering excellent customer service, analyzing sales performance, leading a team of sales assistants, supporting recruitment and training, overseeing store operations, acting as a brand ambassador, and stepping in for the Store Manager when needed.
What qualifications are needed for the Floor Manager position?
Candidates should possess prior retail or customer-facing experience, an understanding of great customer experiences, and be fluent in English.
What kind of work environment can I expect as a Floor Manager?
As a Floor Manager, you will create a positive work environment, lead a dedicated team, and foster collaboration and shared achievements.
Are there opportunities for team development in this role?
Yes, the Floor Manager will assist in identifying talents, putting together development plans, and providing constructive feedback to support team members' growth.
What benefits are included in the Floor Manager position?
Benefits include a 25% staff discount on all H&M Group brands, participation in the H&M Incentive Program (HIP), a generous holiday entitlement, a pension scheme, and a clothing allowance.
How many hours a week does the Floor Manager position require?
The Floor Manager position is a full-time role with a contract of 39 hours a week.
How can I apply for the Floor Manager position?
You can apply by uploading your CV in English as soon as possible, but no later than the specified deadline of 09/11/24.
Does the company value inclusion and diversity?
Yes, H&M Group is committed to creating inclusive, diverse, and equitable workplaces, considering all diversity dimensions during the recruitment process.
What qualities are essential for succeeding as a Floor Manager?
Essential qualities include an optimistic outlook, flexibility, initiative, strong communication skills, the ability to prioritize efficiently, and a focus on achieving set tasks and providing a great customer experience.