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Floor Manager



29d ago

Applications are closed

  • Job
    Junior & Mid Level
  • Hospitality & Retail
  • Houston


  • To be successful in the role as Floor Manager, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviors that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement, and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.
  • What you need to Succeed:
  • Minimum 1 year management experience within a retail environment.
  • Excellent communication skills and the ability to lead, train and develop a team
  • Customer focused
  • Self-motivated & positive
  • Adaptable
  • A genuine interest in others
  • Open to learn about and sell our products
  • Excellent planning and organisational skills
  • Good analytical and problem-solving abilities
  • Excellent commercial abilities and interest in fashion, retail.
  • Ability to work a flexible schedule including early mornings, weekends and evenings when required


  • Offering customers a high level of service, through styling advice, product knowledge, and store experience
  • Analyzing selling information and working with the store manager, maximize the sales performance of your department.
  • Leading a team of sales assistants to achieve excellent standards of service
  • Supporting recruitment and ensure induction and training to new starters is carried out
  • Assisting the store manager to identify future talents and putting together development plans to support their progression
  • Overseeing store operations
  • Being a COS brand ambassador and providing the best experience for our customers.
  • Stepping into the role of Store Manager in their absence


What does a Floor Manager at COS do?

A Floor Manager at COS is responsible for creating great customer experiences, leading a team to deliver exceptional service and operational excellence, and weaving together a shopping journey that is genuine, personalized, inspiring, and welcoming.

What skills are required to be successful as a Floor Manager at COS?

Successful Floor Managers at COS should possess excellent leadership, communication, and organizational skills. They should also have a strong customer service orientation and the ability to work well in a team environment.

What are the key responsibilities of a Floor Manager at COS?

The key responsibilities of a Floor Manager at COS include leading the team to deliver exceptional service, maintaining operational excellence, fostering a welcoming atmosphere, and creating a seamless shopping journey for customers.

How does a Floor Manager at COS contribute to store sales?

A Floor Manager at COS plays a crucial role in driving store sales by creating great customer experiences, fostering a thriving atmosphere, and ensuring operational excellence. By leading the team to deliver exceptional service, they help elevate store sales and encourage repeat business.

What is the importance of teamwork and collaboration for a Floor Manager at COS?

Teamwork and collaboration are essential for a Floor Manager at COS to succeed in creating great customer experiences and fostering a welcoming atmosphere. By working together with their team, a Floor Manager can weave together a seamless shopping journey that is genuine, personalized, and inspiring.

Modern, functional, considered design.

Fashion & Arts
Founded Year

Mission & Purpose

COS, Collection Of Style, is for women and men who want modern, functional, considered design. Since our launch in 2007, we have opened stores worldwide, each one placed in a carefully considered location with a design concept that preserves buildings’ original features whilst creating a modern gallery space for our collection. Always exploring our original concept of favouring style over fashion, we like timeless design that lives beyond the season. Merging traditional methods with new techniques and innovative fabrics, we work hard to create fashion pieces that look and feel at once classic and modern. We hope you enjoy the attention to detail shown in every garment and the wide breadth of inspiration that defines our collections. We set the bar high at COS - we love welcoming new people, and work hard to provide an environment where everyone feels appreciated and valued. This means we celebrate individual differences and recognise the contribution that all our colleagues make, regardless of their background. The nature of our industry means a career at COS will always be fast paced. But it’s also one where initiative is encouraged, and your ambitions can be fulfilled. We do everything we can to bring out the best in our people and watch them grow. Without everyone’s energy and commitment, COS wouldn’t be the company it is today. Welcome!