You need retail management experience, strong leadership, effective communication, flexibility, and a proactive attitude to motivate a small to medium-sized team in a fast-paced environment.

You will enhance customer satisfaction, motivate and train your team, ensure legal compliance, and achieve KPIs to boost store performance.

Customer Relations

Hospitality & Retail

Pension Plan

Performance Bonus

Maternity & Paternity Leave

Flexible Working

Large

B&M Retail, is a retail company specialising in providing a diverse range of products at affordable prices. Their ultimate mission is to offer customers exceptional value on everyday goods, including home and garden essentials, clothing, electronics, and more. B&M Retail's purpose centres around making quality products accessible to a wide audience, enhancing the shopping experience with budget-friendly options. By prioritising affordability and variety, they aim to cater to the needs of diverse customer demographics, fostering a positive and inclusive retail environment.

Retail & Consumer Goods

B&M Retail

Retail

<div>
 Are you currently a Department Manager, Supervisor, Team Leader or Assistant Manager looking for your next step? Would you like to join a rapidly expanding business with amazing career development opportunities? Do you have a passion for leading your team and delivering fantastic customer service? Well, look no further...
 We are currently recruiting for a Floor Manager to join our store team in Hathaway Retail Park, Chippenham!
 This is a full time role and being flexible with your working pattern will be essential.
 About the Role
 As a Floor Manager, you will support the Store Management team in the running of the store by leading and inspiring your team to deliver the best store standards for our customers.
 You will also:
 <ul>
 <li>Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards</li>
 <li>Support the management of your team and motivate colleagues to increase sales and ensure efficiency</li>
 <li>Provide colleagues in the team with the appropriate skills, knowledge and training</li>
 <li>Operate and deliver processes that ensure the store meets all legal requirements</li>
 <li>Have a strong knowledge and ability to deliver KPI’s</li>
 </ul>
 This role offers fantastic development opportunities, with a clear progression pathway up to Deputy Store Manager and beyond! If you're looking to progress in your career, this could be the perfect opportunity for you!
 About You
 Ideal candidates will be enthusiastic, focused &amp; driven team players with a passion for retail &amp; delivering great service!
 It is essential that applicants have the following:
 <ul>
 <li>Experience of managing a small to medium sized team, in a fast paced retail environment</li>
 <li>The ability to think on your feet and motivate others</li>
 <li>Effective communication skills</li>
 <li>Strong leadership and organisation skills</li>
 <li>A flexible approach and a ‘can do’ attitude</li>
 </ul>
 Why B&amp;M?
 At B&amp;M, we're not just any retailer. We're one of the fastest-growing in the UK, with over 720 stores and an exciting plan for new openings in 2024. Joining us means you can be a part of an extraordinary journey. But it's not just our rapid expansion that sets us apart; it's our unwavering commitment to our people. Our growth is huge and is showing no signs of slowing down…and with that, the possibilities for you are endless!
 What We Offer:
 <ul>
 <li>Job stability and a clear path for your career progression and internal development</li>
 <li>Amazing on the job training</li>
 <li>10% store discount across all B&amp;M &amp; Heron Foods stores, with regular double discount events for you to enjoy!</li>
 <li>Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more</li>
 <li>Wellbeing support &amp; guidance through our Employee Assistance Programme</li>
 <li>A stable &amp; permanent 40 hour contract</li>
 </ul>
 Ready to join the B&amp;M journey and excel your career? Our roles don’t tend to be around for long, so apply now to avoid disappointment!
 B&amp;M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
</div>


 Are you currently a Department Manager, Supervisor, Team Leader or Assistant Manager looking for your next step? Would you like to join a rapidly expanding business with amazing career development opportunities? Do you have a passion for leading your team and delivering fantastic customer service? Well, look no further...
  We are currently recruiting for a Floor Manager to join our store team in Hathaway Retail Park, Chippenham!
  This is a full time role and being flexible with your working pattern will be essential.
  About the Role
  As a Floor Manager, you will support the Store Management team in the running of the store by leading and inspiring your team to deliver the best store standards for our customers.
  You will also:
 
  Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards
  Support the management of your team and motivate colleagues to increase sales and ensure efficiency
  Provide colleagues in the team with the appropriate skills, knowledge and training
  Operate and deliver processes that ensure the store meets all legal requirements
  Have a strong knowledge and ability to deliver KPI’s
 
 This role offers fantastic development opportunities, with a clear progression pathway up to Deputy Store Manager and beyond! If you're looking to progress in your career, this could be the perfect opportunity for you!
  About You
  Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!
  It is essential that applicants have the following:
 
  Experience of managing a small to medium sized team, in a fast paced retail environment
  The ability to think on your feet and motivate others
  Effective communication skills
  Strong leadership and organisation skills
  A flexible approach and a ‘can do’ attitude
 
 Why B&M?
 At B&M, we're not just any retailer. We're one of the fastest-growing in the UK, with over 720 stores and an exciting plan for new openings in 2024. Joining us means you can be a part of an extraordinary journey. But it's not just our rapid expansion that sets us apart; it's our unwavering commitment to our people. Our growth is huge and is showing no signs of slowing down…and with that, the possibilities for you are endless!
  What We Offer:
 
  Job stability and a clear path for your career progression and internal development
  Amazing on the job training
  10% store discount across all B&M & Heron Foods stores, with regular double discount events for you to enjoy!
  Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more
  Wellbeing support & guidance through our Employee Assistance Programme
  A stable & permanent 40 hour contract
 
 Ready to join the B&M journey and excel your career? Our roles don’t tend to be around for long, so apply now to avoid disappointment!
  B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.


Floor Manager

Requirements

Responsibilities

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B&M Retail

Mission & Purpose