Logo of Huzzle

Home

Matches

Explore

Manage

Floor Manager

image

River Island

8d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Bradford

AI generated summary

  • You should have Floor Manager or similar experience, strong leadership skills, VM knowledge, report analysis, initiative, communication skills, passion for customer experience, and planning ability.
  • You will drive sales, engage customers, enhance brand standards, manage performance, coach the team, ensure compliance, and adapt to changes to achieve targets and deliver results.

Requirements

  • Previous experience at Floor Manager level or be an experienced Supervisor/ Team Leader looking for your next step up
  • You may also be a small Store/Deputy Manager looking to move into a larger turnover environment
  • Have a good understanding of the latest trends and our competitors
  • Have good leadership skills
  • Have experience in VM
  • Have experience in analysing reports and making commercial decision
  • Be able to work on your own initiative
  • Be a great communicator and be able to engage your team
  • Be passionate about delivering a world class experience to our customers
  • Ability to make decisions, problem solve and take accountability with good planning skills

Responsibilities

  • Drive omni- channel sales and data capture through delivering the best service on the high street
  • Increase conversion through customer engagement and spreading the joy of fashion
  • Inspire customers using both verbal and visual engagement with the product
  • Achieve and enhance brand standards including strong visuals
  • Support achieving targets and drive key results through implementing strategic actions
  • Use reports to make commercial and financial decisions that will increase profit
  • Be aware of cost control, how to drive and protect profit
  • Be fully responsible for all areas of retail risk and health & safety
  • Coach and develop talent driving succession, creating strong teams
  • Support the management team and take accountability in their absence
  • Lead a team by motivating and encouraging teamwork to achieve goals
  • Manage performance and give in the moment feedback
  • Implement and delegate tasks with close follow up, but lead by example with a hands-on approach
  • Ability to operate within different roles
  • Recognise and adjust to change
  • Ability to learn quickly, thoroughly and deliver the detail
  • Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management
  • Adaptability to variation in work, requiring you to be multi-skilled
  • Fast paced and purposeful approach
  • Deliver 100% compliance inline to all Company policies and processes
  • Implement company decisions and take responsibility
  • Seek advice from line Manager /expert and utilise team input when required
  • Be well organised and capable of planning efficiently to deliver results

FAQs

What does the Floor Manager role at River Island involve?

The Floor Manager is responsible for driving omni-channel sales, enhancing customer engagement, achieving brand standards, coaching and developing talent, managing team performance, and ensuring compliance with company policies.

What skills are required for the Floor Manager position?

Candidates should have previous experience at Floor Manager level or as a Supervisor/Team Leader, good leadership skills, experience in visual merchandising, and the ability to analyze reports and make commercial decisions.

Is prior retail experience necessary to apply for this role?

Yes, previous experience at the Floor Manager level or as an experienced Supervisor/Team Leader is required.

What kind of training or progression opportunities does River Island offer?

River Island provides opportunities for progression in retail and head office roles, along with support for upskilling through on-the-job training and qualifications.

What benefits do employees receive at River Island?

Employees receive a 50% staff discount, access to RI Rewards, enhanced maternity/paternity support, a bonus scheme, a contributory pension, 28 to 30 days of paid holiday, and various wellbeing initiatives.

How does River Island support diverse employees?

River Island is committed to equality of opportunity and welcomes applications from individuals of diverse backgrounds. They promote a diverse work environment and consider flexible working requests.

What is the work culture like at River Island?

River Island focuses on a supportive and diverse culture with initiatives like Kindness Cupboards for employees, promoting wellbeing and support to all staff.

Are there any health and safety responsibilities for the Floor Manager?

Yes, the Floor Manager is fully responsible for all areas of retail risk and health & safety.

Is there accountability required in the Floor Manager position?

Yes, the Floor Manager must implement company decisions, take responsibility for actions, and manage performance with good planning skills.

What tools or reports are used by the Floor Manager to make decisions?

The Floor Manager utilizes reports to make commercial and financial decisions aimed at increasing profit and improving store performance.

River Island

This is life on the Island

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

Family owned from day one, we’ve been a big part of life on the UK high street for over 70 years. Today, still guided by shared values and a clear focus on our customers, we’re one of the strongest and most successful fashion brands around. And we’re changing like never before – exploring new ways to connect with our customers in person and online. And our talented Islanders are thinking differently about everything from products and stores to wellbeing and sustainability. The result is an energising culture you’ll love, work that’ll stretch you, a career you can build and a brand you’ll be proud to belong to. This is life on the island. Come and be part of it.