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FLOOR MANAGER (Limerick)

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MANGO

8d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Limerick
  • Quick Apply

AI generated summary

  • You must have full flexibility for a 40-hour workweek, experience in visual merchandising, and availability from Monday to Sunday.
  • You will ensure excellent customer service, optimize sales, manage team tasks, coach staff, and communicate key information to achieve and exceed sales targets.

Requirements

  • 40 hours per week. Over 5 days.
  • Full flexibility required.
  • Monday to Sunday.
  • Experience in Visual Merchandising.

Responsibilities

  • To ensure and provide an excellent level of customer service in the store
  • To ensure the team possesses good product knowledge and is aware of the key performance indicators.
  • To be familiar with and offer services according to the needs of customers in order to maximise sales.
  • To organise and distribute tasks and positions to each member of the team
  • To ensure that sales targets are implemented, achieved and exceeded in store
  • To prioritise customer service above all other tasks
  • To communicate actively with the team and pass on any information that may affect sales.
  • To coach each employee in their training and development, leading by example

FAQs

What are the working hours for the Floor Manager position?

The Floor Manager position requires 40 hours per week, over 5 days, with full flexibility required from Monday to Sunday.

Is previous experience in visual merchandising required for the role?

Yes, experience in visual merchandising is required for the Floor Manager position.

What are the main responsibilities of a Floor Manager at Mango?

The main responsibilities include ensuring excellent customer service, achieving sales targets, leading and motivating the team, and maintaining an active and pleasant store atmosphere.

What qualities are you looking for in a candidate?

We are looking for a dynamic and enthusiastic individual who is passionate about people, thrives in dynamic environments, is target-oriented, and has strong communication skills.

Are there opportunities for personal and professional development at Mango?

Yes, there are constant development opportunities with varied challenges that promote on-the-job learning.

What benefits do employees receive?

Employees receive discounts on all product lines, a uniform per season, and access to an Employee Assistance Programme (EAP), among other benefits.

Will I be leading a team in this role?

Yes, as a Floor Manager, you will be responsible for leading and motivating your team.

Is customer service prioritized in this job?

Yes, prioritizing customer service above all other tasks is a key responsibility in this role.

Is this position part of a growing company?

Yes, you will be part of a dynamic fashion retail company that is in full expansion and innovation.

How does the company support team communication?

The Floor Manager will actively communicate with the team and relay any information that may affect sales, ensuring effective team coordination.

MANGO

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.