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Floor Manager - Northland

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SEPHORA

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Melbourne

AI generated summary

  • You must have retail management experience, be proficient in Microsoft Office, lead by example on the sales floor, exceed sales targets, and have flexible availability including weekends and holidays.
  • You will lead by example, drive sales, coach your team, analyze data for operational decisions, ensure effective communication, and manage client and team matters in a fast-paced environment.

Requirements

  • Are open to working a rotating roster to support store needs.
  • You have previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control and visual merchandising.
  • You have proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • You're a hands-on leader who loves being on the sales floor to motivate, coach, and help your store team members succeed.
  • You're passionate about excellent client service and experiential retail to ensure your store represents the Sephora brand.
  • You have a passion to maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback and career development, coaching, learning, and recognition.
  • You have a drive for results with a history of exceeding sales targets and KPI's.
  • As our busiest days of trade are between Thursday to Sunday the ideal candidate will be able to provide 5 full days of availability across key trading times including but not limited to late-night, weekend and public holiday trading.

Responsibilities

  • Being the role model to your team by showcasing the Sephora experience to customers through embodying Sephora’s DNA of delivering a curated, innovative prestige beauty experience.
  • Driving a selling culture to exceed KPI’s and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
  • Utilising and interpreting reporting data to support with operational decisions by working closely with the Store Manager, Assistant Store Manager and fellow team of Senior Beauty Advisors.
  • Facilitating open communication with your team by providing effective feedback and consistent communication with the Management team.
  • Serving as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.

FAQs

What is the job title for this position?

The job title is Floor Manager - Northland.

What qualifications are required for the Floor Manager position?

Previous retail management experience is required, including experience in managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.

Is this position full-time or part-time?

This position is full-time.

What is the hourly pay for the Floor Manager role?

The pay is $31/hr plus superannuation, commission, and weekend & public holiday loading.

Is there a requirement for working hours?

Yes, the ideal candidate must be available for 5 full days across key trading times, including late-night, weekend, and public holiday trading.

Are Australian Citizens or Permanent Residents eligible to apply for this position?

Yes, only Australian Citizens or Permanent Residents will be considered for this opportunity.

What kind of training will be provided?

Initial onboarding training and continuous learning will be provided through a unique online learning platform and field trainers.

What benefits are offered with this position?

Benefits include gifted products throughout the year, store discounts of up to 45% off, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, opportunities for personal development, and a fun social calendar.

What are the expectations regarding leadership in this role?

The Floor Manager is expected to be a hands-on leader who motivates, coaches, and helps store team members succeed while driving a selling culture to exceed KPIs.

Does Sephora support diversity and inclusion in the workplace?

Yes, Sephora is proud to be an equal opportunity workplace and is committed to creating and fostering an inclusive environment for all employees.

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SEPHORA

Reimagine your future, with Sephora

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. As part of the LVMH family, Sephora’s excellence, innovation, and entrepreneurial spirit have made us the world’s leading beauty retailer growing twice faster than the market. With our 3 000 stores & corners in 36 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora’s own brand, Sephora Collection. Beautifying people’s lives is a full-time challenge that our more than 46 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.