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Floor Supervisor

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  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Belfast

Requirements

  • Experience supervising/managing a small team, in a fast paced retail environment
  • The ability to think on your feet and motivate others
  • Effective communication skills
  • Strong organisation skills
  • A flexible approach and a ‘can do’ attitude

Responsibilities

  • Support the management of our teams and motivate colleagues to increase sales and ensure efficiency
  • Provide colleagues in the team with the appropriate skills, knowledge and training
  • Ensure high levels of customer satisfaction through the delivery of excellent customer service
  • Operate and deliver processes that ensure the store meets all legal requirements
  • Play a vital part in continuing to make our stores a fun place to work

FAQs

What is the job title for the position being advertised?

The job title is Floor Supervisor.

Where is the job location?

The job is located at the Laharna Retail Park, Larne.

Is this a full-time or part-time role?

This is a permanent, part-time role.

Are there specific working hours required for this position?

Yes, the role requires flexibility to work shifts during the daytime, evenings, and weekends.

What are the main responsibilities of a Floor Supervisor?

The main responsibilities include supporting the Floor Manager, motivating colleagues, ensuring customer satisfaction, managing store processes, and helping to maintain a positive work environment.

What qualities are ideal candidates expected to have?

Ideal candidates should be enthusiastic, focused, driven team players with a passion for retail and delivering great service.

What experience is essential for applicants?

Applicants must have experience supervising or managing a small team in a fast-paced retail environment.

What skills are necessary for this role?

Necessary skills include effective communication, strong organization, the ability to motivate others, and a flexible approach with a ‘can do’ attitude.

Does the company provide training?

Yes, the company offers fantastic on-the-job training.

Is B&M Retail an equal opportunity employer?

Yes, B&M Retail is committed to creating an inclusive and diverse environment for all colleagues.

Retail & Consumer Goods
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

B&M Retail, is a retail company specialising in providing a diverse range of products at affordable prices. Their ultimate mission is to offer customers exceptional value on everyday goods, including home and garden essentials, clothing, electronics, and more. B&M Retail's purpose centres around making quality products accessible to a wide audience, enhancing the shopping experience with budget-friendly options. By prioritising affordability and variety, they aim to cater to the needs of diverse customer demographics, fostering a positive and inclusive retail environment.

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