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Floor Supervisor - Full-Time - CALVIN KLEIN

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
  • Winnipeg

Requirements

  • Minimum of 2 years of retail experience required.
  • High school graduate/equivalent preferred.
  • Flexible schedule required including nights, weekends and overnight shifts; some travel may be requested.
  • Excellent communication and time management skills.
  • Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.

Responsibilities

  • Customer Experience:
  • Leads the effort to greet and offer assistance to every customer; provides real-time coaching to associates.
  • Executes replenishment ensuring sales floor inventory levels and size availability aligns with brand standards; collaborates with management on remerchandising decisions due to sell-through and available backstock.
  • Encourages and helps associates maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
  • Prioritizes delivering an exceptional customer experience throughout the store and always places our customer first; asks our customers for feedback and conveys business opportunities to the Store Manager.
  • Resolves customer concerns quickly while exceeding expectations.
  • Commitment to Efficiency:
  • Leads the execution of shipment processing, replenishment, pricing, and visual/marketing directives in alignment with brand standards; achieves or exceeds the brand’s UPH processing standards.
  • Assists in leading merchandising execution, filling in based on sell-through and collaborating with management on new arrival merchandising decisions.
  • Enforces all company tools, policies and procedures; assists with loss prevention training and coaches associates to maintain awareness and report concerns.
  • Assists with effective scheduling to support payroll strategies and budgets.
  • Associate Morale:
  • Motivates and inspires associates to achieve sales goals and uphold brand standards; contributes to the recruiting and onboarding of talent to ensure a best-in-class team.
  • Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers and store team professionally, courteously, and respectfully.
  • Celebrates and embraces individuality, inclusion and partnership; builds relationships and seeks out feedback for continuous self-development.
  • Embraces innovation, change, and company initiatives; works collaboratively to accomplish brand goals and objectives.

Fashion & Arts
Industry
10,001+
Employees
1968
Founded Year

Mission & Purpose

At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Calvin Klein is one of the world’s leading global fashion lifestyle brands with a history of bold, non-conformist ideals. Founded in New York in 1968, the brand’s minimalist and sensual aesthetic drives our approach to product design and communication, and underpins our promise of creativity, confidence and empowerment. The Calvin Klein brands are connected by the intention and purpose of elevating everyday essentials to globally iconic status. Each of the brands has a distinct identity and position in the retail landscape, providing us the opportunity to market a range of universally appealing products to domestic and international consumers with a variety of needs. Our products are rooted in responsible design, high-quality construction, and the elimination of all unnecessary details. We strive for unique and dimensional pieces that continuously wear well and remain relevant season after season. Global retail sales of Calvin Klein products were approximately $9.3 billion in 2022. Calvin Klein continues to solidify its position as an innovator of emerging digital platforms and modern marketing campaigns. PVH acquired Calvin Klein in 2003 and continues to oversee a focused approach to growing the brand’s worldwide relevance, presence, and long term growth.