FAQs
What is the job title for this position?
The job title for this position is FM Helpdesk Administrator (FTC).
Where is the job located?
The job is located in Liverpool.
What are the working hours for this role?
The working hours for this role are 40 hours, Monday to Friday.
Is this position temporary or permanent?
This position is a temporary contract.
What are the main responsibilities of the Helpdesk Operator?
The main responsibilities include logging calls/jobs, allocating work orders, tracking job progress, reporting to clients, uploading asset information, and performing general administration duties.
What is the minimum experience required for applicants?
Applicants must have a minimum of 1 year's previous experience in a similar service role.
Is experience in the facilities management industry required?
No, previous experience in the facilities management industry is desirable but not required to apply.
Are there any specific software skills required?
Experience in service systems software is desirable but not mandatory.
Is a driver's license necessary for this role?
A full UK driver's license and access to a vehicle are desirable for this position.
Does GRAHAM FM promote diversity and inclusion in the hiring process?
Yes, GRAHAM FM is committed to developing a diverse and inclusive workforce and particularly welcomes applications from underrepresented groups.
Will a criminal record disqualify me from this position?
A criminal record will not necessarily be a barrier to obtaining a position, and a disclosure may be requested if security clearance is required by third-party clients.
What core services does GRAHAM FM offer?
GRAHAM FM offers services such as building fabric and mechanical & electrical maintenance, projects and minor works, compliance services, fire and security services, energy services, and traffic management.