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FOOD AND BEVERAGE ASSISTANT

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Edinburgh

AI generated summary

  • You should be energetic, friendly, confident in communication, and eager to ensure guests enjoy their experience and want to return. A positive attitude and rapport-building skills are essential.
  • You will ensure an exceptional dining experience, engage positively with guests and team members, maintain a friendly demeanor, and foster rapport to encourage guest return.

Requirements

  • Be yourself!
  • Share your positive energy with guests and your team
  • Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
  • Have a can-do attitude
  • Be confident in speaking with guests and the team – we love building a good rapport

Responsibilities

  • Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
  • Share your positive energy with guests and your team
  • Be confident in speaking with guests and the team – we love building a good rapport
  • Have a can-do attitude
  • Be yourself!

FAQs

What is the role of a Food and Beverage Assistant?

As a Food and Beverage Assistant, you will be responsible for delivering first-class hospitality to guests in the hotel’s restaurant and bar, ensuring they have a great experience.

What qualifications do I need to apply for this position?

While specific qualifications may not be listed, having a positive attitude, good communication skills, and a passion for customer service are important for this role.

Are there opportunities for career progression in this role?

Yes, there are ongoing job-related training programs and clear paths for progression, so you can develop your skills and advance within the company.

What perks do employees receive?

Employees enjoy special rates on hotel rooms, a company-wide recognition scheme, meals on duty, a talent referral scheme, Wellbeing support, access to a pension scheme, and various team celebration events.

Is there a training program for new hires?

Yes, new hires will receive ongoing training, including regular coaching and access to the "GROWonline" learning portal for knowledge and skills development.

What kind of environment can I expect while working at Leonardo Hotels?

You can expect a dynamic, friendly, and supportive work environment with opportunities to interact with guests and team members, as well as various team-building activities.

What is the company's vision for hospitality?

The vision is to be the first choice for everyone who values genuine hospitality, emphasizing consistent, friendly, genuine, positive, and willing interactions.

Do employees get free meals during their shifts?

Yes, employees receive meals on duty.

How does the company recognize employee performance?

The company has a recognition scheme where employees can earn vouchers and rewards for their efforts and contributions.

What makes working at Leonardo Hotels unique?

Working at Leonardo Hotels is unique due to its emphasis on valuing each team member as an individual, the variety of roles involving customer interaction, and the vibrant team culture with regular celebrations and events.

Welcome to Leonardo Hotels UK & Ireland, formerly known as Jurys Inn! #ComeJoinUs

Travel & Leisure
Industry
5001-10,000
Employees

Mission & Purpose

Leonardo Hotels is one of the fastest-growing hotel chains in Europe with over 150 hotels in 13 countries, 52 of which are within the UK & Ireland. Leonardo Hotels are ideally located for sightseeing, shopping and business, and all our hotels have spacious comfortable bedrooms to relax in. Whether it is our 24 hour available staff, free WiFi or plentiful buffet breakfast, at Leonardo Hotels the little things make big differences. So whether you are visiting us as a business or leisure guest, a warm welcome awaits. #ComeJoinUs