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Food and Beverage Host

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Hilton

12d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

AI generated summary

  • You must be friendly, flexible, possess good communication skills, have food and beverage experience, cash handling knowledge, and comply with hygiene and safety regulations.
  • You will welcome guests, coordinate seating, manage table setups, handle queries, ensure cleanliness, comply with regulations, and assist other departments while striving to meet targets.

Requirements

  • Welcome guests in a polite and friendly manner
  • Coordinate seating for customers
  • Up-sell with latest departmental incentives
  • Manage table set-ups
  • Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • Previous Food and Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

Responsibilities

  • Welcome guests in a polite and friendly manner
  • Coordinate seating for customers
  • Up-sell with latest departmental incentives
  • Manage table set-ups
  • Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

FAQs

What are the main responsibilities of a Food and Beverage Host?

The main responsibilities of a Food and Beverage Host include welcoming guests, coordinating seating, managing table set-ups, up-selling departmental incentives, handling guest queries, ensuring cleanliness of work areas, and complying with health and safety legislation.

What qualities are we looking for in a Food and Beverage Host?

We are looking for qualities such as a positive attitude, good communication skills, commitment to high levels of customer service, excellent grooming standards, flexibility, and the ability to work both independently and in teams.

Is previous experience required for this position?

While previous Food and Beverage and/or industry experience is advantageous, it is not strictly required.

Will I need to handle cash in this role?

Yes, the role includes following cash handling procedures, so experience with cash handling is preferred.

How important is teamwork in this role?

Teamwork is essential, as the Food and Beverage Host will be working closely with other team members to ensure an excellent guest experience.

What should I do if I have guest queries?

You should manage guest queries in a timely and efficient manner, ensuring their concerns are addressed to maintain high levels of customer service.

Are there any health and safety regulations I need to be aware of?

Yes, you will need to comply with hotel security, fire regulations, health and safety legislation, and local licensing laws.

Will I receive training for this position?

Yes, training will be provided to ensure you are familiar with departmental standards and procedures.

Is this position full-time or part-time?

The job type (full-time or part-time) can vary; please confirm the specific details during the application process.

What does Hilton value in its team members?

Hilton values exceptional guest experiences, positive attitudes, strong communication, and commitment to teamwork and high standards of service.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay