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Food And Beverage Team Member

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Zorra

AI generated summary

  • You should have a passion for hospitality, experience in a related role, composure under pressure, a positive attitude, strong attention to detail, and a desire to learn and grow.
  • You will set up the restaurant and bar, provide exceptional service, engage with guests, take orders, upsell, and contribute to a welcoming atmosphere and unforgettable hospitality experiences.

Requirements

  • A contagious enthusiasm and sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • The ability to remain calm and composed in high-pressure situations.
  • A self-starter with the capability to work independently without supervision.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.
  • An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

Responsibilities

  • Setting up the restaurant and bar for service, ensuring that all standards of presentation are met.
  • Serving as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.
  • Engaging with our guests, taking their food and beverage orders, using upselling opportunities to enhance their experience, and creating a welcoming atmosphere that puts a smile on their face.
  • Joining us in delivering unforgettable hospitality experiences and being a part of our vibrant team.

FAQs

What are the main responsibilities of a Food and Beverage Team Member?

As a Food and Beverage Team Member, your main responsibilities include setting up the restaurant and bar for service, taking food and beverage orders from guests, engaging with customers, upselling to enhance their experience, and ensuring that all presentation standards are met.

What kind of experience is preferred for this role?

Proven experience in a hospitality environment, preferably in hotel or restaurant operations, is preferred for this role.

What qualities does the ideal candidate possess?

The ideal candidate possesses a contagious enthusiasm for creating memorable guest experiences, a genuine passion for hospitality, the ability to remain calm under pressure, and strong attention to detail, among other qualities.

Are there any benefits for employees?

Yes, employees enjoy several benefits, including discounted room rates across the LGH hotel portfolio, access to the IHG employee room benefit program, shopping discounts, free meals on duty, and various wellbeing support options.

Do I need to have formal qualifications to apply?

While formal qualifications are not explicitly mentioned, proven experience in a hospitality environment is preferred, and a natural ability to engage with others is critical.

What is the work environment like at Holiday Inn Oxford?

The work environment is vibrant and team-oriented, focused on delivering exceptional guest experiences and maintaining the hotel's brand reputation.

How can I grow within this role?

The role encourages a willingness to learn and a desire to develop, providing opportunities to enhance your skills and advance within the hospitality industry.

Is there support for employee wellbeing?

Yes, there are various wellbeing initiatives in place, including counseling sessions, fitness tips, and a 24/7 advice and support line.

What should I expect during the hiring process?

The hiring process may include interviews and possibly practical assessments to evaluate your skills and suitability for the position.

Is there free parking available for employees?

Yes, employees enjoy free parking at the Holiday Inn Oxford.

A highly experienced management company with a growing collection of owned multi branded mid to upscale properties.

Travel & Leisure
Industry
1001-5000
Employees
2018
Founded Year

Mission & Purpose

LGH Hotels Management Ltd. specializes in managing and developing hotels across the UK, focusing on enhancing guest experiences and operational efficiency. Their ultimate mission is to deliver exceptional hospitality while maximizing value for stakeholders, including owners and investors. The company's purpose revolves around creating memorable stays for guests through high standards of service, innovative practices, and sustainable management, ultimately contributing to the growth and success of the hotel industry.