FAQs
What are the main responsibilities of a Food and Beverage Team Member?
As a Food and Beverage Team Member, your main responsibilities include setting up the restaurant and bar for service, taking food and beverage orders from guests, engaging with customers, upselling to enhance their experience, and ensuring that all presentation standards are met.
What kind of experience is preferred for this role?
Proven experience in a hospitality environment, preferably in hotel or restaurant operations, is preferred for this role.
What qualities does the ideal candidate possess?
The ideal candidate possesses a contagious enthusiasm for creating memorable guest experiences, a genuine passion for hospitality, the ability to remain calm under pressure, and strong attention to detail, among other qualities.
Are there any benefits for employees?
Yes, employees enjoy several benefits, including discounted room rates across the LGH hotel portfolio, access to the IHG employee room benefit program, shopping discounts, free meals on duty, and various wellbeing support options.
Do I need to have formal qualifications to apply?
While formal qualifications are not explicitly mentioned, proven experience in a hospitality environment is preferred, and a natural ability to engage with others is critical.
What is the work environment like at Holiday Inn Oxford?
The work environment is vibrant and team-oriented, focused on delivering exceptional guest experiences and maintaining the hotel's brand reputation.
How can I grow within this role?
The role encourages a willingness to learn and a desire to develop, providing opportunities to enhance your skills and advance within the hospitality industry.
Is there support for employee wellbeing?
Yes, there are various wellbeing initiatives in place, including counseling sessions, fitness tips, and a 24/7 advice and support line.
What should I expect during the hiring process?
The hiring process may include interviews and possibly practical assessments to evaluate your skills and suitability for the position.
Is there free parking available for employees?
Yes, employees enjoy free parking at the Holiday Inn Oxford.