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Food And Beverage Team Member

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Zorra

AI generated summary

  • You must have a passion for hospitality, proven experience in food and beverage, ability to stay calm under pressure, work independently, and a keen attention to detail with a positive attitude.
  • You will set up the restaurant and bar, serve guests, take orders, upsell, and create a welcoming atmosphere while delivering exceptional hospitality and maintaining brand reputation.

Requirements

  • A contagious enthusiasm and sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • The ability to remain calm and composed in high-pressure situations.
  • A self-starter with the capability to work independently without supervision.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.
  • An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

Responsibilities

  • Setting up the restaurant and bar for service, ensuring that all standards of presentation are met.
  • Serving as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.
  • Engaging with our guests, taking their food and beverage orders, using upselling opportunities to enhance their experience, and creating a welcoming atmosphere that puts a smile on their face.
  • Delivering unforgettable hospitality experiences and being a part of our vibrant team.

FAQs

What are the key responsibilities of a Food and Beverage Team Member at Holiday Inn Oxford?

The key responsibilities include setting up the restaurant and bar for service, maintaining standards of presentation, engaging with guests, taking food and beverage orders, utilizing upselling opportunities, and creating a welcoming atmosphere.

Is previous experience in hospitality required for this role?

Yes, proven experience in a hospitality environment, preferably in hotel or restaurant operations, is preferred.

What qualities are you looking for in an ideal candidate?

We are looking for candidates who have contagious enthusiasm, a natural ability to engage with others, a genuine passion for hospitality, and the ability to remain calm under pressure, along with a willingness to learn and develop.

What benefits do employees receive?

Employees receive various benefits, including discounts on hotel stays, access to the IHG employee room benefit programme, shopping discounts, free meals on duty, cycle to work scheme, wellbeing support, and more.

Is there an opportunity for career development in this role?

Yes, we encourage a willingness to learn and a desire to develop within the role, providing opportunities for personal and professional growth.

How do I apply for this position?

Interested candidates can apply by submitting their application through our official career page or contacting our HR department directly.

What is the location of the Holiday Inn Oxford hotel?

The hotel is located just off the A34, three miles from Oxford town centre, with convenient access to the Pear Tree Park & Ride bus service and Oxford Parkway train station.

Are meals provided during working hours?

Yes, employees receive free meals during their shifts.

Do you offer parking for employees?

Yes, we provide free parking for our employees.

What type of atmosphere does the hotel promote among its staff?

We promote a vibrant and supportive atmosphere where team members can bring their unique personalities and engage positively with one another and our guests.

A highly experienced management company with a growing collection of owned multi branded mid to upscale properties.

Travel & Leisure
Industry
1001-5000
Employees
2018
Founded Year

Mission & Purpose

LGH Hotels Management Ltd. specializes in managing and developing hotels across the UK, focusing on enhancing guest experiences and operational efficiency. Their ultimate mission is to deliver exceptional hospitality while maximizing value for stakeholders, including owners and investors. The company's purpose revolves around creating memorable stays for guests through high standards of service, innovative practices, and sustainable management, ultimately contributing to the growth and success of the hotel industry.