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Food And Beverage Team Member

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LGH Hotels Management Ltd

11d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Zorra

AI generated summary

  • You should have enthusiasm for guest experiences, hospitality experience, composure in pressure, self-starter attitude, positive demeanor, a desire to learn, and exceptional attention to detail.
  • You will set up the restaurant and bar, engage with guests, take orders, upsell, and deliver exceptional hospitality while promoting the hotel's brand reputation.

Requirements

  • A contagious enthusiasm and sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • The ability to remain calm and composed in high-pressure situations.
  • A self-starter with the capability to work independently without supervision.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.
  • An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

Responsibilities

  • Setting up the restaurant and bar for service, ensuring that all standards of presentation are met.
  • Serving as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.
  • Engaging with our guests, taking their food and beverage orders, using upselling opportunities to enhance their experience, and creating a welcoming atmosphere that puts a smile on their face.
  • Delivering unforgettable hospitality experiences and being a part of our vibrant team.

FAQs

What are the primary responsibilities of a Food and Beverage Team Member?

The primary responsibilities include setting up the restaurant and bar for service, taking food and beverage orders, engaging with guests, maintaining presentation standards, and delivering exceptional hospitality service.

What qualifications do I need to apply for this position?

The ideal candidate should have proven experience in a hospitality environment, a genuine passion for the industry, strong communication skills, and the ability to remain calm in high-pressure situations.

Are there opportunities for career development in this role?

Yes, there is a willingness to learn and a desire to develop within the role, allowing for growth and advancement opportunities within the hospitality industry.

What kind of benefits can I expect as a Food and Beverage Team Member?

Benefits include employee discounts on hotel rates, access to global IHG employee room benefits, shopping discounts, free meals on duty, and wellness support programs, among others.

Is previous experience in the hospitality industry required?

While proven experience in a hospitality environment is preferred, we also value a strong enthusiasm for creating memorable guest experiences.

What is the working environment like at Holiday Inn Oxford?

The working environment is vibrant and welcoming, with a focus on teamwork, exceptional guest service, and maintaining a positive atmosphere.

What type of person would excel in this role?

A person with contagious enthusiasm, a genuine passion for hospitality, excellent engagement skills, and exceptional attention to detail would excel in this role.

Will I receive training when I start this job?

Yes, new team members will receive training to help them acclimate to their roles and responsibilities, ensuring they can provide exceptional service to guests.

Is there a dress code for this position?

Yes, there is typically a professional dress code that aligns with the hotel's brand standards; specific details will be provided upon hiring.

What is the hotel location and its accessibility?

The Holiday Inn Oxford hotel is located just off the A34, three miles from Oxford town centre, with free parking and nearby public transport options for easy access to the city and surrounding attractions.

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LGH Hotels Management Ltd

A highly experienced management company with a growing collection of owned multi branded mid to upscale properties.

Travel & Leisure
Industry
1001-5000
Employees
2018
Founded Year

Mission & Purpose

LGH Hotels Management Ltd. specializes in managing and developing hotels across the UK, focusing on enhancing guest experiences and operational efficiency. Their ultimate mission is to deliver exceptional hospitality while maximizing value for stakeholders, including owners and investors. The company's purpose revolves around creating memorable stays for guests through high standards of service, innovative practices, and sustainable management, ultimately contributing to the growth and success of the hotel industry.