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Food And Beverage Team Member

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Zorra

AI generated summary

  • You should have a passion for hospitality, experience in the field, composure under pressure, a positive demeanor, self-starting capability, and strong attention to detail with a desire to learn.
  • You will set up the restaurant and bar, engage with guests, take orders, upsell, and create a welcoming atmosphere to deliver exceptional hospitality experiences.

Requirements

  • A contagious enthusiasm and sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • The ability to remain calm and composed in high-pressure situations.
  • A self-starter with the capability to work independently without supervision.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.
  • An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

Responsibilities

  • As a member of our team, you will be responsible for setting up the restaurant and bar for service, ensuring that all standards of presentation are met. You will serve as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service. Engage with our guests, take their food and beverage orders, use upselling opportunities to enhance their experience, and create a welcoming atmosphere that puts a smile on their face. Join us in delivering unforgettable hospitality experiences and be a part of our vibrant team!

FAQs

What are the primary responsibilities of a Food and Beverage Team Member at Holiday Inn Oxford?

As a Food and Beverage Team Member, you will be responsible for setting up the restaurant and bar for service, ensuring presentation standards are met, taking food and beverage orders, engaging with guests, using upselling opportunities, and creating a welcoming atmosphere.

What qualities are you looking for in an ideal candidate?

We are looking for enthusiastic individuals with a contagious desire to create memorable guest experiences, a genuine passion for hospitality, experience in a hospitality environment, the ability to remain calm under pressure, a positive demeanor, and a willingness to learn and grow within the role.

Are there any benefits associated with this position?

Yes, benefits include employee discounts, access to the IHG employee room benefit programme, shopping discounts, wellbeing support, free meals on duty, free parking, and more.

Is prior experience in the hospitality industry required?

Yes, proven experience in a hospitality environment, preferably in hotel or restaurant operations, is preferred for this role.

What type of atmosphere can I expect while working at Holiday Inn Oxford?

You can expect a vibrant atmosphere where teamwork and exceptional service are prioritized, creating a warm and welcoming environment for both guests and staff.

Will I have opportunities for personal and professional development?

Yes, we encourage a willingness to learn and a desire to develop within the role, providing support and resources for your growth in the hospitality industry.

Do you offer any wellness programs for employees?

Yes, we offer various wellness programs including counseling sessions, wellbeing tips and support, fitness videos, podcasts, and a 24/7 advice and support line.

What is the location of Holiday Inn Oxford?

The Holiday Inn Oxford is ideally located just off the A34, three miles from Oxford town center, with convenient access to public transportation and attractions.

Can I receive meals during my shift at holiday inn oxford?

Yes, you will receive free meals on duty while working at Holiday Inn Oxford.

What is the hotel group associated with this job opportunity?

This position is part of LGH Hotels Management, which has a growing portfolio of 42 hotels across the UK, including well-known brands like Crowne Plaza and Best Western.

A highly experienced management company with a growing collection of owned multi branded mid to upscale properties.

Travel & Leisure
Industry
1001-5000
Employees
2018
Founded Year

Mission & Purpose

LGH Hotels Management Ltd. specializes in managing and developing hotels across the UK, focusing on enhancing guest experiences and operational efficiency. Their ultimate mission is to deliver exceptional hospitality while maximizing value for stakeholders, including owners and investors. The company's purpose revolves around creating memorable stays for guests through high standards of service, innovative practices, and sustainable management, ultimately contributing to the growth and success of the hotel industry.