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Food And Beverage Team Member

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Zorra

AI generated summary

  • You need enthusiasm for guest experiences, hospitality experience, calmness under pressure, independence, a positive attitude, willingness to learn, and strong attention to detail.
  • You will set up the restaurant and bar, serve guests, take orders, upsell, and create a welcoming atmosphere, ensuring exceptional hospitality and brand reputation.

Requirements

  • A contagious enthusiasm and sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • The ability to remain calm and composed in high-pressure situations.
  • A self-starter with the capability to work independently without supervision.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.
  • An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

Responsibilities

  • As a member of our team, you will be responsible for setting up the restaurant and bar for service, ensuring that all standards of presentation are met. You will serve as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service. Engage with our guests, take their food and beverage orders, use upselling opportunities to enhance their experience, and create a welcoming atmosphere that puts a smile on their face. Join us in delivering unforgettable hospitality experiences and be a part of our vibrant team!

FAQs

What are the main responsibilities of a Food and Beverage Team Member?

As a Food and Beverage Team Member, you will be responsible for setting up the restaurant and bar for service, engaging with guests, taking food and beverage orders, upselling opportunities, and delivering exceptional hospitality service.

What qualities is the hotel looking for in an ideal candidate?

The ideal candidate should have contagious enthusiasm, a genuine passion for hospitality, proven experience in a hospitality environment, the ability to remain calm under pressure, and a willingness to learn and develop within the role.

What benefits do employees receive?

Employees enjoy benefits such as employee discounts on hotel rates, access to the IHG employee room benefit program, shopping discounts, free meals on duty, free parking, counseling sessions, and more.

Is previous experience in hospitality required?

Yes, proven experience in a hospitality environment, preferably in hotel or restaurant operations, is desired for this role.

Where is the Holiday Inn Oxford located?

The Holiday Inn Oxford hotel is ideally situated just off the A34, three miles from Oxford town centre, with convenient access to free parking and public transportation.

Does the job involve opportunities for career development?

Yes, the hotel encourages a willingness to learn and desires for employees to develop within their roles, providing a pathway for career advancement.

Are meals provided during shifts?

Yes, employees receive free meals on duty.

What is the atmosphere like at the hotel?

The atmosphere at the hotel is vibrant and engaging, focusing on delivering exceptional guest experiences and fostering a welcoming work environment.

Is there support available for employee well-being?

Yes, the hotel provides various well-being resources, including fitness videos, recipe ideas, advice on healthy living, and access to a 24/7 advice and support line.

Can you describe the team's dynamic?

The team dynamic is built on collaboration, enthusiasm, and a shared goal of creating memorable guest experiences, encouraging team members to share their unique personalities and skills.

A highly experienced management company with a growing collection of owned multi branded mid to upscale properties.

Travel & Leisure
Industry
1001-5000
Employees
2018
Founded Year

Mission & Purpose

LGH Hotels Management Ltd. specializes in managing and developing hotels across the UK, focusing on enhancing guest experiences and operational efficiency. Their ultimate mission is to deliver exceptional hospitality while maximizing value for stakeholders, including owners and investors. The company's purpose revolves around creating memorable stays for guests through high standards of service, innovative practices, and sustainable management, ultimately contributing to the growth and success of the hotel industry.