FAQs
What are the main responsibilities of a Food and Beverage Team Member?
As a Food and Beverage Team Member, you will be responsible for setting up the restaurant and bar for service, engaging with guests, taking food and beverage orders, upselling opportunities, and delivering exceptional hospitality service.
What qualities is the hotel looking for in an ideal candidate?
The ideal candidate should have contagious enthusiasm, a genuine passion for hospitality, proven experience in a hospitality environment, the ability to remain calm under pressure, and a willingness to learn and develop within the role.
What benefits do employees receive?
Employees enjoy benefits such as employee discounts on hotel rates, access to the IHG employee room benefit program, shopping discounts, free meals on duty, free parking, counseling sessions, and more.
Is previous experience in hospitality required?
Yes, proven experience in a hospitality environment, preferably in hotel or restaurant operations, is desired for this role.
Where is the Holiday Inn Oxford located?
The Holiday Inn Oxford hotel is ideally situated just off the A34, three miles from Oxford town centre, with convenient access to free parking and public transportation.
Does the job involve opportunities for career development?
Yes, the hotel encourages a willingness to learn and desires for employees to develop within their roles, providing a pathway for career advancement.
Are meals provided during shifts?
Yes, employees receive free meals on duty.
What is the atmosphere like at the hotel?
The atmosphere at the hotel is vibrant and engaging, focusing on delivering exceptional guest experiences and fostering a welcoming work environment.
Is there support available for employee well-being?
Yes, the hotel provides various well-being resources, including fitness videos, recipe ideas, advice on healthy living, and access to a 24/7 advice and support line.
Can you describe the team's dynamic?
The team dynamic is built on collaboration, enthusiasm, and a shared goal of creating memorable guest experiences, encouraging team members to share their unique personalities and skills.