FAQs
What are the working hours for the Food & Beverage Assistant position?
The working hours will vary based on the restaurant's opening times and guest demand, typically including shifts during evenings and weekends.
What qualifications or experience do I need for this role?
While previous experience in a similar role is preferred, a warm personality and strong communication skills are what we value most. We provide ongoing training to support your development.
Is there an opportunity for career progression?
Yes, we offer clear paths for progression and ongoing job-related training programs to help you advance in your career within the hospitality industry.
What kind of training will I receive?
You will receive regular coaching and training from your manager, as well as access to our "GROWonline" learning portal and various wellness webinars to enhance your skills.
Are meals provided during shifts?
Yes, colleagues enjoy complimentary meals while on duty to ensure you are energized throughout your shift.
What benefits do employees receive?
Employees enjoy special rates on hotel rooms, a recognition scheme with vouchers, access to a pension scheme, life assurance, wellbeing support, and more.
Is there a dress code for staff?
Yes, we maintain a professional appearance, and staff is expected to adhere to the hotel's dress code policies, ensuring a polished look that reflects our brand.
How do you recognize and reward employee performances?
We have a company-wide recognition scheme where you can earn vouchers for being your fabulous self, as well as performance-based rewards through our Leo Points system.
Do you organize team-building events?
Yes, we regularly host team-building events and celebrations, including Thank You Week, summer barbecues, Christmas parties, and employee awards celebrations.
What is the hotel’s philosophy regarding guest service?
Our vision is to be the first choice for everyone who values genuine hospitality, and we strive to provide a consistent, friendly, and positive experience for all our guests.