Logo of Huzzle

Food & Beverage Service Manager - Bussola Mare

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Dubai

AI generated summary

  • You need a high school diploma or GED plus 4 years in food and beverage, or a 2-year degree in a related field.
  • You will oversee daily restaurant operations, ensure service and sanitation standards, manage staff, improve guest satisfaction, and comply with regulations while leading and training your team.

Requirements

  • • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
  • OR
  • • 2-year degree from an accredited university in

Responsibilities

  • Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Ensures and maintains the productivity level of employees.
  • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
  • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
  • Ensures compliance with all applicable laws and regulations.
  • Ensures compliance with food handling and sanitation standards.
  • Ensures staff understands local, state and Federal liquor laws.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Establishes guidelines so employees understand expectations and parameters.
  • Monitors alcohol beverage service in compliance with local laws.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

FAQs

What is the job title for this position?

The job title is Food & Beverage Service Manager - Bussola Mare.

Where is the job located?

The job is located at The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates.

What are the main responsibilities of the Food & Beverage Service Manager?

The main responsibilities include supervising daily restaurant operations, assisting with menu planning, maintaining sanitation standards, and striving to improve guest and employee satisfaction while maximizing financial performance.

What educational qualifications are required for this position?

Candidates should have either a high school diploma or GED with 4 years of experience in the food and beverage industry, or a 2-year degree in a related field with 2 years of experience.

What type of work schedule can I expect?

The position is full-time.

Is experience in management required for this role?

Yes, prior experience in managing food and beverage operations is essential.

How does the company ensure compliance with food handling and sanitation standards?

Compliance is ensured through training, supervision, follow-up, and hands-on management.

What skills are emphasized for leading the food and beverage team?

Interpersonal and communication skills, the ability to influence and encourage others, and a focus on financial decision-making are emphasized.

What is the company’s stance on diversity and inclusion?

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

What qualities should candidates possess to align with the Westin brand?

Candidates should be passionate, take pride in maintaining their well-being, be optimistic, and have an adventurous spirit.

Are guests involved in providing feedback about their experience?

Yes, the manager meets with guests informally to obtain feedback on quality of food and beverage, service levels, and overall satisfaction.

Is there an opportunity for professional development in this role?

Yes, the role involves identifying the developmental needs of team members and providing coaching and training to improve their knowledge and skills.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.