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FOOD SERVICE SUPERVISOR

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Facilities Management
  • Toronto

AI generated summary

  • You should have 1+ year in food industry management, FoodSafe Level 1, health/safety knowledge, supervisory skills, customer service, and Microsoft Office proficiency; union experience is a plus.
  • You will supervise food service units, assist with staff management, ensure compliance with safety standards, maintain quality control, and address customer issues promptly.

Requirements

  • At least one year of strong operation food industry management experience.
  • FoodSafe Level 1 Certification.
  • Comprehensive health and safety knowledge and training.
  • Knowledge of food service catering.
  • Strong supervisory skills and the capability to motivate and lead staff.
  • Employee relations experience in a unionized environment is an asset.
  • Excellent customer service skills.
  • Excellent communication skills (written and verbal).
  • Knowledge of Microsoft Office.

Responsibilities

  • Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
  • Assist the Shift Managers to supervise multiple food service units.
  • Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
  • Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
  • Communicate positively and enthusiastically to the café patrons and address their issues promptly.
  • Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
  • Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
  • Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

FAQs

What is the starting hourly rate for the Food Service Supervisor position?

The starting hourly rate for the Food Service Supervisor position is $26.00/hour.

Where is the Food Service Supervisor position located?

The Food Service Supervisor position is located at 81 Bay Street, Toronto, ON, M5J 0E7.

What is the employment status for this role?

The employment status for this role is full-time.

What are the essential duties of a Food Service Supervisor?

Essential duties include assisting the Shift Managers with supervision of food service units, managing staff schedules, hiring and training employees, ensuring compliance with health and safety standards, and maintaining customer service levels.

Is previous food service management experience required for this position?

Yes, at least one year of strong operating food industry management experience is required.

Do I need any certifications to apply for this position?

Yes, a FoodSafe Level 1 Certification is required.

Will I receive training on health and safety standards?

Yes, comprehensive health and safety knowledge and training are part of the qualifications needed for this role.

Is experience in a unionized environment considered beneficial for this position?

Yes, employee relations experience in a unionized environment is considered an asset.

What skills are important for success in this role?

Important skills include strong supervisory skills, excellent customer service skills, and excellent communication skills, both written and verbal.

Is knowledge of Microsoft Office necessary for this position?

Yes, knowledge of Microsoft Office is required for this role.

How does Compass Group Canada approach diversity in hiring?

Compass Group Canada is committed to nurturing a diverse workforce and encourages all qualified candidates to apply, regardless of various backgrounds and identities.

Who should I contact for accommodation requests during the hiring process?

For accommodation requests during the hiring process, you should contact PeopleHub@compass-canada.com for further information.

Manufacturing & Electronics
Industry
10,001+
Employees
1941
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.