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Food Service Supervisor, Tim Hortons

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Compass Group

6d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Mississauga

AI generated summary

  • You need food industry management experience, FoodSafe Level 1, health and safety knowledge, strong supervisory skills, customer service and communication skills, and Microsoft Office proficiency.
  • You will oversee food service operations, supervise staff, ensure quality and safety standards, manage inventory and sales reports, and address customer concerns while maintaining a positive environment.

Requirements

  • At least one year of strong operation food industry management experience.
  • FoodSafe Level 1 Certification.
  • Comprehensive health and safety knowledge and training.
  • Knowledge of food service catering.
  • Strong supervisory skills and the capability to motivate and lead staff.
  • Employee relations experience in a unionized environment is an asset.
  • Excellent customer service skills.
  • Excellent communication skills (written and verbal).
  • Knowledge of Microsoft Office.

Responsibilities

  • Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
  • Assist the Shift Managers to supervise multiple food service units.
  • Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
  • Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
  • Communicate positively and enthusiastically to the café patrons and address their issues promptly.
  • Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
  • Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
  • Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

FAQs

What is the employment status for the Food Service Supervisor position at Tim Hortons?

The employment status for the Food Service Supervisor position is available in both Full-Time and Part-Time options.

What is the starting hourly rate for this position?

The starting hourly rate for the Food Service Supervisor position is $17.50.

What are the working hours for new hires?

New hires will typically work Monday to Friday.

Where is the job location for the Food Service Supervisor position?

The job location for the Food Service Supervisor position is at 6880 Financial Drive, Mississauga, ON L5N 6V5.

What qualifications are required for this job?

Candidates are required to have at least one year of food industry management experience, FoodSafe Level 1 Certification, and strong supervisory skills.

Is there a focus on health and safety in this role?

Yes, there is a strict compliance requirement with Compass’ Quality Assurance and Health and Safety Program, as well as adherence to the Occupational Health and Safety Act and WHMIS regulations.

Are there opportunities for career growth within the company?

Yes, Compass Group Canada encourages learning and growth, providing opportunities for career advancement in a diverse working environment.

Do I need experience in a unionized environment to apply?

While employee relations experience in a unionized environment is considered an asset, it is not mandatory for applying.

What skills are emphasized for successful candidates?

Successful candidates should demonstrate excellent customer service skills, strong communication skills (both written and verbal), and proficiency in Microsoft Office.

How does Compass Group Canada address diversity in hiring?

Compass Group Canada is committed to nurturing a diverse workforce and encourages all qualified candidates to apply, without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability, or accommodations needed.

Can I request accommodations during the hiring process?

Yes, candidates can request accommodations during the hiring process by contacting PeopleHub@compass-canada.com for further information.

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Compass Group

Manufacturing & Electronics
Industry
10,001+
Employees
1941
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.