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Forklift Driving Customer Service Assistant

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Wickes

Nov 12

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Logistics

Requirements

  • It is essential that you are interested in learning to operate a forklift.
  • It would be desirable to hold an appropriate Forklift driving certification, but not essential, full training will be given.
  • We look for someone who ideally has experience working in a similar role.

Responsibilities

  • Whatever the day brings, safety will be your priority and everything you do will be focused on the customer experience. You will be responsible for the safe and efficient operation of a forklift. As part of the shop floor team, you will assist in restocking from at-height storage and safely unloading delivery lorries. You will make sure that the vehicle is loaded correctly, the supporting paperwork is carried and that at all times the vehicle is driven and maintained to the appropriate standards.

FAQs

What is the main responsibility of a Forklift Driving Customer Service Assistant?

The main responsibility is the safe and efficient operation of a forklift, assisting in restocking from at-height storage, safely unloading delivery lorries, and ensuring customers receive high-quality service.

Is prior forklift experience necessary for this position?

While it is desirable to have an appropriate forklift driving certification, it is not essential as full training will be provided.

How many hours per week will I be working?

This position is permanent and full-time, requiring 39 hours of work per week.

What is the salary structure for this role?

The salary depends on age: £11.44 per hour for those aged 21 and over, £10.79 per hour for those aged 18 to 20, and £7.94 per hour for those under 18.

Are there any additional financial benefits offered?

Yes, additional benefits include a gain share bonus of up to £300 per month, up to 10% employer pension contribution, and other financial and wellbeing benefits such as a 20% colleague discount, cashback health scheme, and savings on gym membership.

What type of training and support can I expect?

You will receive fantastic learning and development support to help you grow and develop your career within the company.

What kind of leave can I expect as an employee?

You can expect up to 35 days of annual leave, which includes 8 days of bank holidays.

Is there an inclusive workplace environment?

Yes, we aim to create an inclusive workplace with a focus on colleagues' wellbeing, and we encourage discussions around flexible working during the application process.

How do I apply for this position?

You can apply directly through the job posting, and if you require any adjustments during the application process, you can contact us as directed in the posting.

Let's Do it Right

Retail & Consumer Goods
Industry
5001-10,000
Employees
1972
Founded Year

Mission & Purpose

We've been supplying DIY products to the UK’s home improvement market since 1972 and since then we've gone from strength to strength. With thousands of products available both online and in our stores, no Wickes project is too big or too small. We pride ourselves on our passion for home improvement projects and aim to provide an outstanding experience for each and every customer who visits our stores or website, no matter what size of project they're undertaking.

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