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Fraud Ops Analyst - C09 - CHENNAI

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Citi

21d ago

  • Job
    Full-time
    Entry Level
  • Business, Operations & Strategy
    Banking & Finance
  • Chennai

AI generated summary

  • You should have relevant experience in fraud investigation, trend analysis, and claims processing. Proficiency in Microsoft Office, strong communication skills, and a degree or equivalent are essential.
  • You will analyze fraud data, forecast trends, assess risks, maintain industry knowledge, identify data inconsistencies, and ensure compliance with laws and regulations while supporting team objectives.

Requirements

  • Relevant experience in a related role
  • Knowledge and previous experience in the Investigation and Fraud claims process
  • Experience in trend analysis and alerts in early fraud detection
  • Extensive knowledge of the Bank's Transactional Processing platforms
  • Proficient in Microsoft Office and Access
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated ability to remain unbiased in a diverse working environment
  • Bachelor’s degree/University degree or equivalent experience

Responsibilities

  • Perform short and long term forecasting analysis and standardized fraud analysis
  • Make judgments based on practice and precedence, and work within guidelines, under general supervision
  • Develop and maintain working knowledge of business/industry standards and practices
  • Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area
  • Identify inconsistencies in data or results, and exchange information in a concise and logical way
  • Impact the business directly through the quality of the tasks/services provided
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

FAQs

What is the job title for this position?

The job title is Fraud Ops Analyst - C09.

Where is this position located?

This position is located in Chennai.

What type of experience is required for this role?

Relevant experience in a related role is required, along with knowledge and previous experience in the Investigation and Fraud claims process.

What educational qualifications do I need to apply?

A Bachelor’s degree/University degree or equivalent experience is required to apply for this position.

What are the primary responsibilities of the Fraud Ops Analyst?

The primary responsibilities include performing forecasting analysis and standardized fraud analysis, making judgments based on practice and precedence, identifying inconsistencies in data, and ensuring compliance with applicable laws and regulations.

What skills are essential for this position?

Essential skills include experience in trend analysis for early fraud detection, extensive knowledge of the Bank's Transactional Processing platforms, proficiency in Microsoft Office and Access, and strong written and verbal communication skills.

Is this position full-time or part-time?

This position is full-time.

What is the main objective of this role?

The main objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Are there any specific software skills required for this role?

Yes, proficiency in Microsoft Office and Access is required.

What is the company's stance on diversity and equal opportunity?

Citi is an equal opportunity and affirmative action employer, and qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Is there an opportunity for career advancement in this role?

While not explicitly stated, positions like these often provide pathways for career advancement within the organization, especially with relevant experience and performance.

How does the role contribute to the business?

The role impacts the business directly through the quality of tasks and services provided, as well as by appropriately assessing risk and driving compliance with laws and regulations.

Finance
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. Citi's operation is to provide financial services that enable growth and economic progress. Core activities are safeguarding assets, lending money, making payments and accessing the capital markets.

Benefits

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  • Be well, take time off

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