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Front Desk Agent

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Marriott International

12d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • California

AI generated summary

  • You need a high school diploma or G.E.D. No prior work or supervisory experience is required, and no licenses or certifications are needed.
  • You will enhance guest experiences, process requests, deliver meals, provide local insights, maintain confidentiality, uphold standards, and stay active while following company policies.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • - Deliver a wide range of services that guide guests through their entire stay
  • - Take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset
  • - Move about their space and do what needs to be done
  • - Process operational needs
  • - Address guest requests
  • - Complete reports
  • - Deliver quality meals
  • - Share the highlights of the local area
  • - Make transactions feel like part of the experience
  • - Create a safe work place
  • - Follow company policies and procedures
  • - Maintain confidentiality
  • - Protect company assets
  • - Uphold quality standards
  • - Ensure professional uniform, personal appearance, and communications
  • - Be on their feet and moving around
  • - Take a hands-on approach to work
  • - Perform other reasonable job duties as requested

FAQs

What is the pay rate for the Front Desk Agent position?

The pay rate for the Front Desk Agent position is $24.07 per hour.

Where is the job location for the Front Desk Agent position?

The job location is the Residence Inn Santa Barbara Goleta, located at 6350 Hollister Avenue, Goleta, California, United States.

What are the working hours for this position?

This position is full-time, with specific working hours to be determined by the employer.

Is any prior work experience required for this role?

No related work experience is required for the Front Desk Agent position.

What educational qualifications are preferred for this job?

A high school diploma or G.E.D. equivalent is preferred for this position.

Are health benefits provided for this role?

Yes, the position offers health care benefits, along with other wellness benefits.

Is supervisory experience needed for the Front Desk Agent role?

No supervisory experience is required for this position.

What type of work environment can I expect in this role?

The role involves being on your feet and moving around, taking a hands-on approach to work, and requires physical activity like lifting and carrying objects weighing 25 pounds or less.

Does Marriott International promote diversity in hiring?

Yes, Marriott International believes in hiring a diverse workforce and sustaining an inclusive culture.

Is there potential for career advancement in this position?

Yes, working at Marriott International can lead to growth opportunities within the company.

Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.