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Front Desk Associates, Yorkville



9d ago

  • Job
    Junior Level
  • People, HR & Administration
  • Toronto
  • Quick Apply


  • Minimum of 1 year in customer service or related experience
  • High school diploma/GED required or equivalent work experience
  • Reliable, professional, computer literate, energetic, and friendly
  • Preferably interested in health, fitness, and/or sports
  • Must be friendly, vibrant, and outgoing
  • Must be able to effectively communicate in person, via email, and via phone
  • Must have evening and weekend availabilty
  • Essential Physical Requirements:
  • Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
  • Must be able to perform pushing, pulling and lifting up to 50lbs at a time


  • Professionally greet members and guests
  • Scan membership ID’s upon members entrance
  • Answer phones professionally
  • Respond to member questions, concerns and discrepancies
  • Update members’ accounts if needed
  • Maintain an orderly and clean work area
  • Ability to work opening/closing/mid-day shifts
  • Ability to tour members
  • Provide the highest level of customer service to members, prospective members, and guests
  • Aid other departments with other related tasks


Retail & Consumer Goods
Founded Year

Mission & Purpose

Equinox is a high-end fitness company that operates luxury health clubs offering a range of services, including personal training, group fitness classes, spa treatments, and wellness programs. Their ultimate mission is to inspire and support their members to achieve their fitness and wellness goals, promoting a holistic approach to health and well-being. The company's purpose is to provide a premium fitness experience that enhances the lives of their members through exceptional facilities, expert staff, and a supportive community.