Logo of Huzzle

Front Desk Coordinator I

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Irving

Requirements

  • Education: High school diploma or GED.
  • Experience: Minimum of two years of experience in a medical office, front office or scheduling experience preferred.
  • Requirements for Level I Status:
  • Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
  • Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.
  • Knowledge of clinic policies and procedures.
  • Knowledge of computer programs and applications.
  • Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
  • Skill in operating office equipment.
  • Skill in handling paperwork/filing adequately.
  • Skill in handling incoming phone calls and triaging appropriately.
  • Skill in written and verbal communication.
  • Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
  • Ability to sort and file materials correctly by alphabetic or numeric systems.
  • Ability to flexibly respond to changing demands.
  • Ability to organize and prioritize tasks effectively.

Responsibilities

  • Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel.
  • Schedule patient appointments and procedures according to established policies and procedures.
  • Check-in patients upon arrival at the office as well as check-out upon departure.
  • Obtain accurate information from patients and ensure all registration forms are complete.
  • Collect patient and insurance payments and reconcile charges on a daily basis.
  • Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
  • File records in appropriate sections of patient charts in EMR.
  • Prepare patient charts in advance and scan documents into charts in EMR.
  • Transcribe letters and create forms as needed.
  • Maintain files and records in a confidential manner.
  • Maintain organization and efficiency of front office, including office supply inventory.
  • Maintain patient confidentiality.
  • Perform other related duties as directed or assigned.

FAQs

What are the primary responsibilities of a Front Desk Coordinator I?

The primary responsibilities include answering and screening high volume telephone calls, scheduling patient appointments, checking in and out patients, collecting payments, maintaining patient records, and ensuring confidentiality.

What type of education is required for this position?

A high school diploma or GED is required for the Front Desk Coordinator I position.

How much experience is preferred for this role?

A minimum of two years of experience in a medical office or front office/scheduling experience is preferred.

What are the performance requirements for this position?

Performance requirements include knowledge of clinic policies, proficiency in computer programs, basic arithmetic skills, and effective communication abilities.

Are there any specific software skills needed for this job?

Yes, the ability to learn and use various computer programs, including Microsoft Excel, email, and Internet applications, is required.

What does the company value in its employees?

GI Alliance values diversity of thought, experience, perspective, culture, and background, and is committed to creating an inclusive and equitable work environment.

Is prior experience in a medical office necessary?

While a minimum of two years in a medical office is preferred, candidates with less experience but who meet the basic job requirements may still be considered.

What type of work environment does GI Alliance promote?

GI Alliance promotes a welcoming, inclusive, and equitable work environment.

Are background checks required for employment?

Yes, all job offers are contingent on the successful completion of a pre-employment criminal history check.

How should applications be submitted?

All applications must be completed in full for consideration, and no phone calls or agency inquiries are accepted.

Patient First. Quality Centric. Physician-Led. The Nation's Leading Gastroenterology Practice.

Science & Healthcare
Industry
1001-5000
Employees
2018
Founded Year

Mission & Purpose

At the core, GI Alliance operates on a philosophy grounded by three guiding principles: Patient First. Quality Centric. Provider-Led. Our strength comes from the diversity of talented individuals who make up our organization—everyone striving to serve our patients with excellence every day. We have designed our practice to foster and develop a diverse culture, both clinical and non-clinical. It is not merely words for our practice. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture and background. The people of GI Alliance are the best in the industry, and that results in a great working environment.