Front Desk Receptionist (Durham, NC)

Fortrea

Sep 12

Applications are closed

Job
Full-time
Junior & Mid Level
Hospitality & Retail
People, HR & Administration
Durham

Requirements

Experience (Minimum Required):
2 -3 years related experience.
Knowledge of computer programs – MS Word & Excel

Responsibilities

Ensure that all calls are answered following the Company guidelines, whilst providing a professional and courteous telephone service and ensuring that all calls are dealt with speedily and efficiently.
Provide a professional courteous reception service to all visitors.
Use of the computerized security access system to update and monitor security access cards.
Ensure that on arrival all clients and visitors are logged in and issued with visitor passes where necessary. Ensure the host is informed that the visitor has arrived. On departure ensure the visitors are logged out and that all passes are returned to reception.
Ensure entrance to building and office areas are always monitored and free of clutter during normal business hours.
Routinely inspect all front entrance doors to ensure proper and secure operation of doors and card access system. Report any issues to Office & Facilities Services Coordinator and the Site Leader.
Book taxis or shuttle services for clients and visitors where appropriate.
Receive packages and mail. Sort and distribute to individuals onsite or forward to appropriate recipients.
Scan and email mail; such as AP invoices, legal correspondence and other priority mail as needed.
Prepare postage and send mail and packages as required.
Forward incoming Faxes.
Maintain list of recipients email addresses, physical address and fax numbers for package, fax and digital mail deliveries.
Process all outgoing mail and packages for pick up daily.
All other duties as needed or assigned.

FAQs

What are the working hours for this position?

The working hours for this position are Monday-Friday, 8am-5pm EST.

What is the application deadline for this position?

The application deadline is September 30, 2024.

Is this position remote or onsite?

This is an onsite position located at our Durham, NC location.

What qualifications are required for this role?

The minimum required experience is 2-3 years related experience, and knowledge of computer programs such as MS Word and Excel.

What kind of company is Fortrea?

Fortrea is a leading global contract research organization (CRO) that provides a wide range of clinical development, patient access, and technology solutions in various therapeutic areas.

How does Fortrea promote diversity and inclusion?

Fortrea is committed to diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. They base employment decisions on the needs of the business and qualifications of the individual.

What responsibilities will I have as a Front Desk Receptionist?

Responsibilities include answering phone calls, providing a professional reception service to visitors, managing security access, logging visitors, handling mail and packages, and other administrative duties as needed.

Are there opportunities for personal growth within the company?

Yes, Fortrea encourages personal growth and provides a collaborative workspace to enable employees to make a meaningful global impact.

Fortrea

Science & Healthcare

Industry

10,001+

Employees

2023

Founded Year

Mission & Purpose

We are creative thinkers with decades of clinical trial experience who drive innovative solutions powered by insights from data and technology. As we tackle challenges in today’s world, we know that we need to be nimble and agile. That’s why we work side-by-side with our partners to eliminate inefficiencies from the process so we can help them deliver life-changing therapies faster for patients, caregivers and healthcare providers worldwide.