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Job

Front of House Coordinator

💼 Graduate Job

Boston

AI generated summary

  • You need 1+ years in guest services, high standards in customer service, proactive mindset, and passion for Hult's mission. Self-driven, detail-oriented, and adaptable in fast-paced environments. Let's bring the hype!
  • You will manage front desk operations, assist with events, handle office requests, communicate with stakeholders, research staff culture, and handle special projects.

Graduate Job

Hospitality & RetailBoston

Description

  • If you are passionate about office culture, love to deliver exceptional service and experiences, and thrive when others are relying on you, we want to meet you!
  • If you’re exhilarated by the idea of hosting a dinner party for 50 guests on less than 24 hours’ notice, then keep reading.
  • As our Front of House Coordinator, your main duty will be to assist and support our community of 1,000 students and staff at Hult Boston’s campus. You will be a central figure on campus, flawlessly executing our front desk and office-wide processes while maintaining high productivity and a level head in stressful situations.
  • This role requires constant interaction with all of Hult and Education First stakeholders: staff, students, vendors, partners, and more. You will gain extensive knowledge of Hult’s campuses, processes, and functions, which will allow you to provide the best possible service to these groups as well as identify opportunities to improve our existing offerings

Requirements

  • 1+ years of professional experience in a guest/customer service role
  • Administrative, hospitality, or operations experience preferred
  • Passion for high standards of customer service
  • Proactive and results-oriented
  • Passionate about Hult’s mission: We strive to be the most relevant business school in the world
  • Intensely service minded; experience in the service industry a plus
  • Self-driven and independent with exceptional communication and collaboration skills
  • Positive, high energy – you are Hult’s hype person
  • ‘Attention to detail’ might as well be your middle name
  • Able to multitask and adapt quickly in high-distraction, ever-changing environments

Education requirements

Bachelors

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • First point of contact for all building entrants at main desk
  • Creating, replacing and removing access to staff, faculty and student IDs.
  • Answering phones and welcoming/directing guests
  • Facilitating with office events, workshops, and parties
  • Managing daily office requests from Hult employees, such as general office Q&A, conference room bookings, and collecting staff feedback
  • Ordering office supplies
  • Communicating information with stakeholders, faculty and students
  • Researching ways to innovate and develop staff culture
  • Other special projects

Details

Work type

Full time

Work mode

office

Location

Boston