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Front of House UK - Team Member

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Zizzi Restaurants

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You love pizza and pasta, enjoy engaging with customers, and can greet them, make cocktails, or deliver meals. Passion for creating personal dining experiences is key.
  • You will support the restaurant team, enhance customer experience, know the menu, maintain restaurant standards, and ensure every customer has a Great Time through excellent service.

Requirements

  • Calling all Pizza lovers!!.......(Pasta lovers are welcome too)
  • Front of House Team Member up to £12.21 per hour plus tronc and benefits
  • As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You love to share what your favourite dish is and to find ways to make every visit personal to every customer.

Responsibilities

  • Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

FAQs

What is the pay rate for the Front of House Team Member position?

The pay rate is up to £12.21 per hour plus tronc and benefits.

What kind of discounts do team members receive?

Team members receive 50% off at Zizzi & ASK Italian (drinks included) and free & heavily discounted meals on shift.

Are there any opportunities for career progression?

Yes, there are plenty of opportunities to develop and progress your career if you desire.

What kind of support is available for employees?

We offer a free Employee Assistance Programme with access to GPs and wellbeing support.

How much holiday will I receive if I join?

You will receive 28 days holiday (pro rata).

Is there a system in place for accessing earned wages?

Yes, there is a Wagestream available that allows you to instantly access earned wages.

What should I expect in terms of the team environment?

You can expect to support the whole restaurant team and work collaboratively to ensure excellent service for customers.

Are there any specific values that the company emphasizes?

Yes, Zizzi emphasizes values such as Growth, Individuality, Drive, Togetherness, and Fun.

Will I receive any uniforms?

Yes, Zizzi branded T-shirts and aprons will be provided.

What is the main goal of the Front of House Team Member role?

The main goal is to ensure that all customers have a Great Time and receive exceptional service during their visit.

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Zizzi Restaurants

Individually Italian.

Retail & Consumer Goods
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

Zizzi is not just in the business of food. It’s not just lunch, not just dinner. We are in the business of creating magic and memories for our customers, beyond just a meal. At Zizzi we don’t do good times, only Great Times. That’s our secret sauce. Zizzi is something special and we want our customers to feel that way too. Back in 1999 we opened the doors of our first ever Zizzi restaurant. Our philosophy was simple: every time you dine with us, it should be for great Italian inspired food in an environment designed by individual touches unique to the surrounding area. Today we have over 130 restaurants based in the UK and Republic of Ireland, but our philosophy remains the same. Our people, food, service and the prime locations make Zizzi the perfect place for good friends and family to come together and have a Great Time.