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Front of House UK - Team Member

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Zizzi Restaurants

23d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should be passionate about food, know the menu well, maintain restaurant standards, and ensure exceptional customer service for a great dining experience. Pay up to £12.21 per hour plus benefits.
  • You will support the restaurant team, know the menu, ensure excellent service, maintain restaurant standards, and deliver memorable experiences for customers.

Requirements

  • Front of House Team Member up to £12.21 per hour plus tronc and benefits
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

Responsibilities

  • Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

FAQs

What is the hourly pay for the Front of House Team Member position?

The pay for the Front of House Team Member position is up to £12.21 per hour, plus tronc and benefits.

Are there any discounts for employees at Zizzi?

Yes, employees receive 50% off at Zizzi & ASK Italian, including drinks, as well as free and heavily discounted menu items on shift.

Is there an opportunity for career progression within the company?

Yes, there are plenty of opportunities to develop and progress your career at Zizzi if that is what you want.

What kind of support do you offer for employee wellbeing?

We offer a free Employee Assistance Programme that provides access to GPs and wellbeing support.

How many holidays do employees receive?

Employees receive 28 days of holiday (pro rata).

Do you provide any financial services to employees?

Yes, Wagestream is available to instantly access earned wages, helping employees manage their finances.

What is expected from a Front of House Team Member?

A Front of House Team Member is expected to support the restaurant team, know the menu inside out, deliver excellent customer service, and help keep the restaurant looking fabulous at all times.

What are Zizzi's core values?

Zizzi's core values are Growth, Individuality, Drive, Togetherness, and Fun.

How is the work environment at Zizzi described?

The work environment at Zizzi is described as family-oriented, where it’s never "me" but always "we," including customers in the experience.

Are uniforms provided for the role?

Yes, Zizzi provides branded T-Shirts and aprons for employees.

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Zizzi Restaurants

Individually Italian.

Retail & Consumer Goods
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

Zizzi is not just in the business of food. It’s not just lunch, not just dinner. We are in the business of creating magic and memories for our customers, beyond just a meal. At Zizzi we don’t do good times, only Great Times. That’s our secret sauce. Zizzi is something special and we want our customers to feel that way too. Back in 1999 we opened the doors of our first ever Zizzi restaurant. Our philosophy was simple: every time you dine with us, it should be for great Italian inspired food in an environment designed by individual touches unique to the surrounding area. Today we have over 130 restaurants based in the UK and Republic of Ireland, but our philosophy remains the same. Our people, food, service and the prime locations make Zizzi the perfect place for good friends and family to come together and have a Great Time.