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Front of House UK - Team Member

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Zizzi Restaurants

17d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
  • London

AI generated summary

  • You should be ready to work in a team, provide great customer service, and embrace opportunities for development. Enjoy discounts, holiday, and support while earning competitive pay.
  • You will support the restaurant team, share menu knowledge with customers, ensure excellent service, maintain a fabulous environment, and help create memorable experiences for guests.

Requirements

  • Front of House Team Member up to £12.21 per hour plus tronc and benefits
  • What You'll Get
  • Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
  • Never go hungry with free & heavily discounted menu on shift
  • Get rewarded by your customers with a generous tronc system
  • Wagestream available to instantly access earned wages
  • Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
  • Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
  • Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
  • Time for a break with 28 days holiday (pro rata)
  • Plenty of opportunity to develop and progress your career if that's what you want
  • Plan for the future with Company pension contributions
  • Look the part with Zizzi branded T-Shirts and aprons provided

Responsibilities

  • Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

FAQs

What is the pay rate for the Front of House Team Member position?

The Front of House Team Member position offers up to £12.21 per hour, plus tronc and additional benefits.

What kind of discounts can employees enjoy?

Employees receive 50% off at Zizzi and ASK Italian (drinks included) and have access to a free and heavily discounted menu during their shifts.

Is there an opportunity to access wages instantly?

Yes, we offer Wagestream, which allows employees to instantly access their earned wages.

How many holidays will I get?

Employees are entitled to 28 days of holiday per year, pro rata.

What support is available for employees' well-being?

We provide a free Employee Assistance Programme that includes access to GPs and well-being support.

What opportunities for career development are available?

There are plenty of opportunities for employees to develop and progress their careers within the company.

What benefits are there regarding working hours?

Employees can stay informed about their work schedules and payslips through our online Zizzi community.

Are there any requirements regarding the restaurant's appearance?

Yes, employees are responsible for ensuring the restaurant is always looking fabulous and adheres to our policies, processes, and guidelines.

How does Zizzi value teamwork?

At Zizzi, we emphasize togetherness, encouraging collaboration and support among team members.

What is the company culture like?

Our culture focuses on growth, individuality, drive, togetherness, and fun; we celebrate our differences and strive to enjoy our everyday work.

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Zizzi Restaurants

Individually Italian.

Retail & Consumer Goods
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

Zizzi is not just in the business of food. It’s not just lunch, not just dinner. We are in the business of creating magic and memories for our customers, beyond just a meal. At Zizzi we don’t do good times, only Great Times. That’s our secret sauce. Zizzi is something special and we want our customers to feel that way too. Back in 1999 we opened the doors of our first ever Zizzi restaurant. Our philosophy was simple: every time you dine with us, it should be for great Italian inspired food in an environment designed by individual touches unique to the surrounding area. Today we have over 130 restaurants based in the UK and Republic of Ireland, but our philosophy remains the same. Our people, food, service and the prime locations make Zizzi the perfect place for good friends and family to come together and have a Great Time.