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Front of House UK - Team Member

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Reading

AI generated summary

  • You must love sharing your favorite dishes and personalizing each customer visit, earning up to £12.21 per hour plus tronc and benefits.
  • You will support all restaurant operations, share menu knowledge, ensure excellent service, maintain a fabulous environment, and uphold customer service standards for a fantastic dining experience.

Requirements

  • Front of House Team Member up to £12.21 per hour plus tronc and benefits
  • You love to share what your favourite dish is and to find ways to make every visit personal to every customer.

Responsibilities

  • Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

FAQs

What is the hourly wage for a Front of House Team Member at Zizzi?

The hourly wage for a Front of House Team Member is up to £12.21 per hour plus tronc and benefits.

What kind of discounts do team members receive on food?

Team members receive 50% off at Zizzi & ASK Italian, including drinks, as well as free and heavily discounted menu items during their shift.

Is there an opportunity for career development within Zizzi?

Yes, there are plenty of opportunities to develop and progress your career at Zizzi if that's what you want.

How much holiday do team members receive?

Team members receive 28 days of holiday per year, pro rata.

What is the Employee Assistance Programme mentioned in the job description?

The Employee Assistance Programme offers support, including access to GPs and wellbeing assistance for team members.

Is there a way to access earned wages quickly?

Yes, there is a Wagestream available that allows team members to instantly access their earned wages.

What are the key responsibilities of a Front of House Team Member?

Key responsibilities include greeting customers, making cocktails, delivering dishes, supporting the restaurant team, and ensuring the restaurant maintains high standards of service and cleanliness.

What values guide Zizzi's team members in their work?

Zizzi team members are guided by values of Growth, Individuality, Drive, Togetherness, and Fun.

Will team members receive uniforms?

Yes, Zizzi provides branded T-Shirts and aprons for team members to wear.

Do team members get any perks related to leisure activities?

Yes, team members can enjoy discounts on cinema tickets, travel websites, and big brands during their time off work.

Individually Italian.

Retail & Consumer Goods
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

Zizzi is not just in the business of food. It’s not just lunch, not just dinner. We are in the business of creating magic and memories for our customers, beyond just a meal. At Zizzi we don’t do good times, only Great Times. That’s our secret sauce. Zizzi is something special and we want our customers to feel that way too. Back in 1999 we opened the doors of our first ever Zizzi restaurant. Our philosophy was simple: every time you dine with us, it should be for great Italian inspired food in an environment designed by individual touches unique to the surrounding area. Today we have over 130 restaurants based in the UK and Republic of Ireland, but our philosophy remains the same. Our people, food, service and the prime locations make Zizzi the perfect place for good friends and family to come together and have a Great Time.