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Front of House UK - Team Member

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Zizzi Restaurants

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should be a Front of House Team Member with a pay rate of up to £12.71 per hour plus tronc and benefits.
  • You will support the restaurant team, know the menu, deliver excellent service, maintain a fantastic atmosphere, and ensure customers have a great experience every time.

Requirements

  • Front of House Team Member up to £12.71 per hour plus tronc and benefits

Responsibilities

  • Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

FAQs

What is the pay rate for the Front of House Team Member position?

The pay rate is up to £12.71 per hour, plus tronc and benefits.

What kind of discounts do employees receive?

Employees receive 50% off at Zizzi & ASK Italian, including drinks, as well as free and heavily discounted menu items while on shift.

Are there opportunities for career development in this role?

Yes, there are plenty of opportunities to develop and progress your career if that's what you want.

How many holidays do employees receive?

Employees receive 28 days of holiday per year (pro rata).

Is there support available for employee wellbeing?

Yes, we offer a free Employee Assistance Programme that includes access to GPs and wellbeing support.

What kind of team support is expected in this role?

Front of House Team Members support both the front and back of house teams to ensure the restaurant runs smoothly.

What should I know about the company culture at Zizzi?

Zizzi values growth, individuality, drive, togetherness, and fun, promoting a family-like environment where everyone supports each other.

Do employees have access to their payslips and rotas online?

Yes, employees can stay in touch with the online Zizzi community, which provides access to rotas and payslips.

Is there a pension plan for employees?

Yes, employees can plan for the future with company pension contributions.

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Zizzi Restaurants

Individually Italian.

Retail & Consumer Goods
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

Zizzi is not just in the business of food. It’s not just lunch, not just dinner. We are in the business of creating magic and memories for our customers, beyond just a meal. At Zizzi we don’t do good times, only Great Times. That’s our secret sauce. Zizzi is something special and we want our customers to feel that way too. Back in 1999 we opened the doors of our first ever Zizzi restaurant. Our philosophy was simple: every time you dine with us, it should be for great Italian inspired food in an environment designed by individual touches unique to the surrounding area. Today we have over 130 restaurants based in the UK and Republic of Ireland, but our philosophy remains the same. Our people, food, service and the prime locations make Zizzi the perfect place for good friends and family to come together and have a Great Time.