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Front of House UK - Team Member

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Zizzi Restaurants

7d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Canterbury

AI generated summary

  • You should have a passion for customer service and teamwork, with the ability to deliver great experiences. Earn up to £11.44/hr plus tronc and benefits.
  • You will support the restaurant team, know the menu, deliver exceptional service, maintain a fabulous environment, and ensure customers have a Great Time every visit.

Requirements

  • Front of House Team Member up to £11.44 per hour plus tronc and benefits

Responsibilities

  • Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

FAQs

What is the pay rate for the Front of House Team Member position?

The pay rate is up to £11.44 per hour plus tronc and benefits.

What kind of discounts do employees receive?

Employees receive 50% off at Zizzi & ASK Italian (drinks included) and free & heavily discounted menu on shift.

Is there a tronc system in place?

Yes, employees can benefit from a generous tronc system that allows them to be rewarded by customers.

Can employees access their earned wages instantly?

Yes, Wagestream is available for employees to instantly access their earned wages.

What support is available for employees' wellbeing?

We offer a free Employee Assistance Programme that provides access to GPs and wellbeing support.

How much holiday do employees receive?

Employees get 28 days of holiday (pro rata).

Are there opportunities for career progression within the company?

Yes, there are plenty of opportunities to develop and progress your career if that is what you want.

Does the company provide pension contributions?

Yes, employees can plan for the future with company pension contributions.

What will my responsibilities include as a Front of House Team Member?

Responsibilities include greeting customers, making cocktails, delivering dishes, sharing menu knowledge, and supporting the restaurant team.

What values does Zizzi promote among its employees?

Zizzi promotes values of Growth, Individuality, Drive, Togetherness, and Fun among its employees.

Zizzi Restaurants

Individually Italian.

Retail & Consumer Goods
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

Zizzi is not just in the business of food. It’s not just lunch, not just dinner. We are in the business of creating magic and memories for our customers, beyond just a meal. At Zizzi we don’t do good times, only Great Times. That’s our secret sauce. Zizzi is something special and we want our customers to feel that way too. Back in 1999 we opened the doors of our first ever Zizzi restaurant. Our philosophy was simple: every time you dine with us, it should be for great Italian inspired food in an environment designed by individual touches unique to the surrounding area. Today we have over 130 restaurants based in the UK and Republic of Ireland, but our philosophy remains the same. Our people, food, service and the prime locations make Zizzi the perfect place for good friends and family to come together and have a Great Time.