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Front Office Agent (m/f/d)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Amsterdam

AI generated summary

  • You should have 1-2 years in a similar role, fluent English, a passion for hospitality, strong communication skills, and a readiness to learn in a dynamic team.
  • You will deliver heartfelt service, share city insights, manage check-ins and requests, and inspire your team with creative ideas to enhance Guest Experience.

Requirements

  • To succeed in this role, we believe you should have a minimum of 1-2 years of work experience in a similar role.
  • You speak and write fluently in English.
  • It goes without saying that you have an affinity with hospitality, you are a natural and creative professional with good communication skills and knows how to connect with different people and cultures.
  • You are not afraid to make mistakes and would like to work in a young, ambitious and dynamic team.

Responsibilities

  • Together with your team, you will ensure our guests will have the most heartfelt service;
  • You will share all the ins and outs the city has to offer;
  • You will take care of the check-ins and outs, guest requests and reservations;
  • You can Inspire the team with your creativity and new ideas to further improve our Guest Experience.

FAQs

What responsibilities will I have as a Front Office Agent?

As a Front Office Agent, you will ensure heartfelt service for guests, share information about the city, handle check-ins and check-outs, manage guest requests and reservations, and inspire the team with creativity and new ideas to improve the guest experience.

What qualifications do I need to apply for this role?

To succeed in this role, you should have a minimum of 1-2 years of work experience in a similar position, speak and write fluently in English, have an affinity for hospitality, good communication skills, and be able to connect with different people and cultures.

Is previous experience in hospitality necessary?

Yes, a minimum of 1-2 years of work experience in a similar role is required to be considered for this position.

What kind of work environment can I expect?

You can expect a dynamic and rapidly changing environment with a young, ambitious, and diverse team where fun and positivity are prioritized.

What benefits do you offer to employees?

We offer a variety of benefits including market-based employment conditions, discounted rates at Sircle Collection Hotels, discounts at restaurants and our concept store, a day off for your birthday, free in-house experience after one month, and opportunities for team building and company events.

What should I include with my application?

You should submit your CV and a motivation letter to apply for the Front Office Agent position.

How long will it take to hear back after applying?

Our Recruiter will contact you within 5 days of your application to let you know if we would like to schedule a meeting.

What is the company culture like at Park Centraal Amsterdam?

The company culture is based on shared passion for hospitality, creativity, ambition, and providing heartfelt service, with an emphasis on teamwork and fostering a positive work environment.

Where is Park Centraal Amsterdam located?

Park Centraal Amsterdam is located close to Leidseplein and Vondelpark, surrounded by art, culture, and many shops.

Who is Sircle Collection?

Sircle Collection is an independent group of creative hospitality brands founded in 2011, known for its focus on creating special and surprising experiences for guests across its hotels, restaurants, and retail concepts in Europe’s most inspiring neighborhoods.

A collection of creative hospitality brands located in Europe’s most inspiring neighborhoods.

Travel & Leisure
Industry
501-1000
Employees
2011
Founded Year

Mission & Purpose

Sircle Collection is a hospitality management company that operates a collection of boutique hotels, restaurants, and bars across various cities in Europe. Known for their distinctive style and personalised service, Sircle Collection offers unique experiences that blend modern design, comfort, and local culture. Their properties aim to create memorable stays by focusing on thoughtful details, high-quality amenities, and curated guest experiences. The company’s ultimate mission is to redefine hospitality by combining creative spaces with exceptional service. Their purpose is to provide travellers with enriching and authentic experiences that resonate on a personal level, making each stay feel special and unique.