FAQs
What are the working hours for the Front Office Agent position?
The Front Office Agent position operates on a 4-day workweek, allowing for 3 days off each week.
What qualifications are required for this position?
You need to have completed an apprenticeship in the hotel industry and be fluent in English.
Is previous experience in the hotel industry necessary?
While experience is beneficial, your personality counts more than your CV, so enthusiasm and a friendly demeanor are equally important.
Are there opportunities for employee discounts?
Yes, employees receive generous discounts when visiting our bars and restaurants, as well as booking hotel rooms worldwide.
How many free nights can employees stay at 25hours hotels?
Employees can stay for free for a maximum of 10 nights per year at any 25hours hotel.
What support is available for team building and social events?
The company hosts hilarious staff parties and encourages a friendly, informal culture that promotes teamwork and camaraderie among colleagues.
Is it important to know the city well for this role?
Yes, being knowledgeable about the city and having tips for local hotspots is essential in order to assist and inspire guests.
How do we ensure guest satisfaction at the reception?
The reception team is dedicated to ensuring that guests are not only happy but also satisfied, managing check-ins calmly even during busy times.
What kind of working environment can employees expect?
Employees can expect a colorful and diverse working atmosphere characterized by creativity, team spirit, and respect, reflective of the vibrant city of Berlin.
Are there opportunities for personal growth within the company?
Yes, the company values great teamwork and encourages employees to fully contribute their personality, allowing for personal and professional growth opportunities.