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Front Office Agent (m/w/d)

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Sindelfingen

AI generated summary

  • You must provide excellent guest service, manage check-in/check-out, handle calls, and maintain VIP lists and guest profiles. Strong communication skills and attention to detail are essential.
  • You will assist international guests, manage check-ins/outs, handle phone calls, prepare VIP lists, and maintain regular guest profiles.

Requirements

  • Das sind Ihre Aufgaben:
  • Betreuung und Beratung unserer internationalen Gäste
  • Check-In und Check-Out
  • Annahme und Weiterleitung von Telefonaten
  • Vorbereitung der VIP Listen und Pflege der Stammgästeprofile

Responsibilities

  • Betreuung und Beratung unserer internationalen Gäste
  • Check-In und Check-Out
  • Annahme und Weiterleitung von Telefonaten
  • Vorbereitung der VIP Listen und Pflege der Stammgästeprofile

FAQs

What is the job title for this position?

The job title is Front Office Agent (m/w/d).

Where is the Stuttgart Marriott Hotel Sindelfingen located?

The hotel is located at Mahdentalstrasse 68, Sindelfingen, Baden-Württemberg, Germany, 71065.

What are the working hours for this position?

This is a full-time position.

What responsibilities will the Front Office Agent have?

The responsibilities include providing care and advice to international guests, handling check-in and check-out processes, answering and forwarding phone calls, and preparing VIP lists while maintaining guest profiles.

Is this position management level?

No, this position is classified as non-management.

Does Marriott promote diversity and inclusion in the workplace?

Yes, Marriott is committed to equal opportunity employment and fosters a diverse and inclusive culture.

What kind of team environment can employees expect at Marriott?

Employees can expect a supportive team environment that values community, collaboration, and personal development.

Does Marriott offer opportunities for professional growth and development?

Yes, Marriott provides opportunities for training, professional development, and recognition.

What does JW Marriott emphasize in its workplace culture?

JW Marriott emphasizes that employees come first, promoting happiness among staff to ensure guest satisfaction.

What kind of service does Marriott aim to provide to its guests?

Marriott aims to deliver thoughtful and innovative service that fulfills the promise of "wonderful hospitality without compromise."

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.