FAQs
Is the Front Office Agent position full-time or part-time?
The Front Office Agent position is available in both full-time and part-time formats.
What is the job location for the Front Office Agent position?
The job location is at Courtyard Cologne, Dagobertstrasse 23, Cologne, North Rhine-Westphalia, Germany, 50668.
Is prior work experience required for this position?
No, prior related work experience is not required for this position.
What educational qualifications are preferred for this role?
A high school diploma or G.E.D. equivalent is preferred for this role.
Is supervisory experience necessary for this position?
No, supervisory experience is not necessary for this position.
Are there any specific certifications required for the Front Office Agent role?
No specific licenses or certifications are required for this role.
What qualities are critical for success in this position?
Critical qualities include creating a safe workplace, following company policies, maintaining confidentiality, upholding quality standards, and having a professional appearance and communication.
What is emphasized about the guest experience in this role?
The role emphasizes building a memorable and unique experience for guests, going beyond smooth check-ins and check-outs to deliver a wide range of services.
Does Marriott International promote diversity and inclusion in hiring?
Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.