FAQs
What is the job title for this position?
The job title is Front Office Agent (m/w/d).
What type of employment options are available for this position?
The position offers both full-time and part-time employment options.
What tasks will I be responsible for as a Front Office Agent?
As a Front Office Agent, you will be responsible for ensuring smooth operations at the reception, managing check-ins and check-outs, handling cash and invoices, responding to reservation inquiries, processing bookings through the Protel system, and providing comprehensive support to guests.
What qualifications do I need to apply for this position?
You should have successfully completed an education in the hospitality field and have some prior work experience in front office or reservations.
Is previous experience necessary for this role?
Yes, candidates should have already gained some professional experience in the area of front office or reservations.
What are the working hours like?
The position involves a five-day work week and does not require working night shifts.
Are there any employee benefits associated with this job?
Yes, the job offers benefits like a systematic onboarding program, a family-like work atmosphere, diverse and creative tasks, permanent contracts, family and friends rates for overnight stays, free drinks, discounted employee meals, and free parking.
Is knowledge of the German language required for this position?
Yes, sufficient German language skills are required, and applications without a valid work permit and language skills may not be considered.
Where can I find more information about the hotel and the role?
More information can be found on the hotel's website at https://www.bayerischer-hof-dresden.de.
Is there a work permit requirement for non-EU citizens?
Yes, a valid work permit for Germany is required for non-EU citizens to apply for this position.