FAQs
What is the primary responsibility of a Front Office Assistant at Orlando Health Physician Associates?
The primary responsibility is to provide support for daily activities in ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals.
What qualifications are required for this position?
A high school graduate or equivalent is required, along with six months of experience in a clerical office, general business, or customer service setting.
Are there any certifications required for this position?
No certifications are required for the Front Office Assistant position.
Where is the job location for this position?
The job is located at 5151 Winter Garden Vineland Rd, Windermere, FL 34786.
What types of tasks will the Front Office Assistant perform regarding patient appointments?
The Front Office Assistant will schedule patient appointments based on practice-specific protocols and obtain required pre-certifications and authorizations for office visits when necessary.
Is there a focus on patient interaction in this role?
Yes, the role requires interacting with patients and families in a professional manner to enhance overall patient satisfaction.
What types of benefits does Orlando Health offer to employees?
Orlando Health offers benefits that include career-growing free education programs and well-being services to support employees and their families through every stage of life.
What is the commitment to attendance for this role?
The position requires maintaining reasonably regular and punctual attendance consistent with Orlando Health policies and relevant federal, state, and local standards.
Will there be involvement in quality assurance activities?
Yes, the Front Office Assistant may participate in Quality Assurance/Quality Indicator activities as assigned.
Is experience in a medical office specifically required for this job?
No, specific medical office experience is not required; general clerical, business, or customer service experience is acceptable.