FAQs
What is the job title for this position?
The job title for this position is Front Office Associate.
Where is the job located?
The job is located at Aloft New Delhi Aerocity, 5B IGI T3 Road, New Delhi, Delhi, India, 110037.
What type of employment is this position?
This position is full-time and non-management.
What are the primary responsibilities of a Front Office Associate?
The primary responsibilities include processing guest check-ins and check-outs, securing payments, activating room keys, managing room assignments, responding to guest inquiries, coordinating with housekeeping, and maintaining guest records.
Is prior experience required for this role?
No, related work experience is not required for this role.
What level of education is preferred for this position?
A high school diploma or G.E.D. equivalent is preferred.
What is the work environment like for this position?
The work environment involves standing, sitting, or walking for extended periods and may include moving or lifting objects weighing up to 10 pounds without assistance.
What company values does Aloft embrace?
Aloft values diversity, inclusion, and fostering a people-first culture, ensuring non-discrimination on any protected basis.
Are there any specific skills required for this position?
Yes, skills in clear communication, professional language, positive relationship development, and responsiveness to guest needs are important.
Is there an opportunity for advancement within the company?
Yes, joining Aloft Hotels provides opportunities to be part of a global team and advance within a portfolio of brands under Marriott International.