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Front Office Manager (m/f/d)

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25hours Hotels

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Munich

AI generated summary

  • You have hotel training, management experience, speak fluent English, excel in communication, are organized and flexible, inspire others, and bring both skills and personality to the role.
  • You will lead the team, manage shift planning, facilitate guest check-ins, and ensure smooth communication with guests and departments while supporting colleague development.

Requirements

  • You have completed training in the hotel industry, gained initial management experience and leadership skills
  • You speak fluent English
  • Entrepreneurial thinking and commitment are a matter of course for you
  • Your strengths include organizational skills, flexibility, creativity and ability to work under pressure
  • You have amazing communication skills and are a true host
  • You like to work independently, are reliable and always optimistic
  • You can inspire your colleagues just as much as your guests. You also know your way around the city and always have a few tips on the scene at hand
  • You're a doer - and openly admit when you've done something wrong
  • You not only bring your skills, but also your character

Responsibilities

  • You do the shift planning, lead the team and support your colleagues in their development in cooperation with the Assistant Front Office Manager
  • You ensure that duty scheduling is done on time, fairly and with consideration for business aspects
  • You ensure a smooth process when welcoming guests to the hotel and clean administrative processes within the team
  • You motivate your colleagues with an infectious smile when all guests arrive for check-in at the same time
  • You stay on top of things even when plans change spontaneously
  • You ensure smooth communication with our guests and other department heads

FAQs

What are the working hours for the Front Office Manager position?

The Front Office Manager position operates on a 4-day workweek, allowing you to enjoy 3 days off every week with flexible free time.

Is prior management experience required for the role?

Yes, candidates should have initial management experience and leadership skills as part of their qualifications.

What language skills are required for this position?

Fluency in English is required for the Front Office Manager role.

What kind of training is expected for applicants?

Applicants should have completed training in the hotel industry.

Is there a focus on communication skills for this position?

Yes, amazing communication skills are essential, as you will need to effectively engage with both guests and colleagues.

Are there any unique benefits for employees at the 25hours Hotel The Royal Bavarian?

Yes, employees can enjoy a variety of benefits including a 4-day workweek, free stays at 25hours hotels for up to 10 nights per year, and generous discounts at Ennismore venues.

Is the company open to flexible working arrangements?

Yes, the company is open to part-time employees, mini-jobs, and other adjustments to help reconcile personal situations with work.

What kind of team environment can employees expect?

Employees can expect a relaxed team environment characterized by flat hierarchies and cross-departmental cooperation.

How does the company celebrate employee milestones?

The company celebrates employee milestones with events like the monthly Royal Birthday Bash, onboarding of new employees, and team outings.

What qualities are desired in a candidate for this role?

Candidates should exhibit organizational skills, flexibility, creativity, the ability to work under pressure, and be a true host with a positive attitude.

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25hours Hotels

Travel & Leisure
Industry
501-1000
Employees
2005
Founded Year

Mission & Purpose

25hours Hotels is a hospitality brand offering unique, design-driven hotels in major cities across Europe and the Middle East. Their mission is to create unforgettable experiences through distinctive, locally inspired designs and exceptional service. They aim to connect guests with the essence of each location while providing a fun, relaxed atmosphere. Their purpose is to redefine the hotel experience by blending creativity, comfort, and local culture into every stay.