FAQs
What are the main responsibilities of a Front Office Mitarbeiter?
The main responsibilities include warmly greeting and bidding farewell to guests, advising guests, taking reservations, managing the cash register, performing general reception tasks, and conducting service activities.
What qualifications are required for this position?
Candidates should be open-minded and friendly at all times, have prior experience in the hospitality industry, speak fluent German and good English, handle daily challenges effectively, work well in a team, maintain composure under pressure, and possess a good sense of humor.
Are there opportunities for career development within the company?
Yes, the IBB Hotel Collection Group offers development programs and opportunities for work experiences in other countries.
What work schedule options are available for this position?
The position is available in both full-time and part-time formats.
Do you provide any relocation assistance for new employees?
Yes, we assist with relocation and offer an allowance for those moving from another city.
Is it necessary to have previous experience in hospitality to apply?
Yes, prior experience in gastronomy or hospitality is preferred.
What languages do I need to speak for this role?
You need to speak fluent German and have a good command of English.
What kind of benefits do you offer to employees?
We offer competitive salaries, special rates for employees and their friends at our hotels and restaurants, bonuses for employee referrals, meal provisions, and relocation assistance.
Is there a requirement for a work permit to apply for this job?
Yes, non-EU citizens must have a valid work permit for Germany to apply for this position.