FAQs
What are the working hours for the Front Office Shiftleader position?
The working hours are structured and family-friendly, available in full-time or part-time models.
What benefits are provided to employees?
Employees receive a fair contract-based salary, a retirement plan, discounted hotel rates, meal options, shopping discounts, a monthly benefits card, a bicycle leasing program, and team event participation.
Is previous experience required for this position?
While not explicitly stated, experience in hospitality or front office roles is generally valued and may enhance your application.
What languages do I need to speak for this role?
Proficiency in both German and English is required for effective communication with guests.
How does the company support employee development?
The company offers various training programs, both internally and externally, as well as development and exchange programs within Europe.
Will I receive any additional training?
Yes, a structured, individual onboarding process is provided through the Best Buddy & Training Program.
What are the primary responsibilities of the Front Office Shiftleader?
Responsibilities include check-in and check-out processes, guest assistance, ensuring service standards, handling reservations, and generating reports.
Is there a uniform provided for this position?
Yes, employees receive free uniforms, which also include cleaning services.
Are there any bonuses or incentives offered?
Yes, there is a bonus payment of €500 gross for referring new team members.
How does the company approach diversity and inclusion?
Minor Hotels Europe & Americas is committed to creating an inclusive and diverse work environment where all individuals are valued and supported.