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Front Office Supervisor

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Corendon Hotels & Resorts Netherlands

13d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You should be flexible, experienced, enthusiastic about event organization, creative, detail-oriented with numbers, and possess strong admin and communication skills in Dutch and English. Opera knowledge is a plus.
  • You will welcome guests, manage the Front Office team, handle check-ins and check-outs, address inquiries and complaints, oversee administration, and contribute to sales and team improvements.

Requirements

  • - Flexible, even in the evenings and weekends.
  • - Relevant work experience.
  • - You are enthusiastic and enjoy organizing events.
  • - Creative in coming up with solutions and you like to provide structure.
  • - Good at processing numbers.
  • - Strong communication and administrative skills.
  • - Good in Dutch and English, both orally and in writing.
  • - Experience with opera is an advantage.

Responsibilities

  • As our Front Office Supervisor you are the face of the hotel and you provide a warm welcome and manage the Front Office Hosts
  • The supervisor manages the Hosts and interns
  • In this position you are also responsible for checking in and out of guests and provide service during the entire stay
  • This includes providing tourist information, handling all questions and complaints from guests, taking and passing on messages, but also activities such as operating the telephone exchange and maintaining administration
  • You also take care of sales activities and ensure the presentation of the working environment
  • You actively contribute to improvement proposals within the Front Office Team
  • You are also responsible for registration, invoicing and administration

FAQs

What is the salary range for the Front Office Supervisor position?

The salary range for the Front Office Supervisor position is between €2.300 and €2.600 per month.

What benefits do employees receive?

Employees receive benefits such as discounted rates for 9000+ Marriott hotels, personal coaching and training, career opportunities, social activities, free gym use, and amazing discounts with Corendon tour operator.

Is experience in the hospitality industry required?

Yes, relevant work experience is required for this position.

What are the working hours for the Front Office Supervisor?

The position requires flexibility, including evenings and weekends.

Can I apply for a specific hotel location?

Yes, you can mention your preferred hotel location in your application.

Are there opportunities for career advancement?

Yes, there are career opportunities within the Corendon group for employees.

Is experience with Opera software necessary?

Experience with Opera software is an advantage for this position, but not required.

What languages do I need to speak for this job?

Good proficiency in both Dutch and English, orally and in writing, is required.

Are there any team-building activities?

Yes, the company organizes many social activities, including an annual Staff Party, Friday afternoon drinks, and team outings.

Do employees receive any discounts for wellness services?

Yes, employees receive a significant discount at the in-house spa and wellness center, as well as two free massages per year.

Corendon Hotels & Resorts Netherlands

Corendon Hotels & Resorts

Travel & Leisure
Industry
1001-5000
Employees
2014
Founded Year

Mission & Purpose

Corendon Hotels & Resorts started in 2014 as the brand new subsidiary of Corendon Group. We offer hotels and resorts at convenient locations with personal service. Our reliable, friendly and service-oriented teams work hard to exceed your expectations. Central to our philosophy are corporate social responsibility and sustainability. We can ensure that you will have an unforgettable stay! Corendon Hotels & Resorts develops innovative hotels in the most visited capitals and holiday destinations with a focus on attractive locations. We offer value for money! Both business and leisure travelers will feel at home with us. The first hotel of Corendon Hotels & Resorts, Corendon City Hotel Amsterdam, has opened its doors in 2015 in Amsterdam Nieuw-West. Begin 2018, Corendon Village Hotel Amsterdam, has joined the group. This hotel is the largest hotel of the Benelux consisting of 680 hotel rooms & suites. Corendon Hotels & Resorts is part of Corendon Group with well-known sister companies such as Corendon Vliegvakanties, Corendon Airlines and Corendon Dutch Airlines. The head office of Corendon Hotels & Resorts is in Amsterdam.