Logo of Huzzle

Home

Matches

Explore

Manage

Front Store Supervisor

image

Shoppers Drug Mart

Aug 12, 2024

  • Job
    Full-time
    Junior & Mid Level
  • Quick Apply

AI generated summary

  • You must demonstrate planning, problem-solving, and independent thinking skills, be organized, computer literate, and possess efficient time management with product knowledge.
  • You will train and guide staff, ensure compliance with policies, manage cash inventory, resolve customer issues, maintain store image, and perform cashier duties as needed.

Requirements

  • Planning, Judgement and Decision Making
  • Independent thinking as it relates to organizing store
  • Problem solving is essential to ensure customer satisfaction
  • Computer literate
  • Organized
  • Efficient time management skills
  • Knowledge of products and supplies

Responsibilities

  • Ensures cashier/merchandising staff comply with all store policies and operating procedures
  • Trains cashiers/merchandisers in job functions
  • Provides on-going guidance and instruction
  • Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
  • Ensures store employees present proper image to the public in accordance with Uniform Policy
  • Answers inquiries regarding location of product, rainchecks, etc.
  • Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
  • Promotes the CSI Survey
  • Ensures shelves are clean and organized with proper rotation
  • Ensures product displays are set up and taken down as directed by the AFSM/FSM
  • Ensures standards of housekeeping and store image are maintained
  • Complies with all Health and Safety requirements
  • May be asked to perform clerical and banking duties
  • Complies with all store policies and procedures
  • Complies with loss prevention policies and procedures and ensures they are executed in the store
  • Perform other duties as required including Cashier duties when necessary

FAQs

What is the main purpose of the Front Store Supervisor position?

The main purpose of the Front Store Supervisor position is to manage customer service functions, including overseeing cash operations, cashiers, and merchandising while ensuring customer satisfaction.

What are the key responsibilities of the Front Store Supervisor?

Key responsibilities include ensuring compliance with store policies, training staff, managing loss prevention standards, resolving customer issues, maintaining merchandising displays, and ensuring the store's housekeeping and health standards are met.

What qualifications are required for this role?

The qualifications required for this role include planning, judgment and decision-making skills, independent thinking related to organizing the store, and problem-solving abilities to ensure customer satisfaction.

Is previous experience necessary for this position?

While the posting does not specify, it does require candidates to be organized, computer literate, possess efficient time management skills, and have knowledge of products and supplies, indicating that some level of experience would be beneficial.

What kind of training will be provided?

Training will be provided for cashiers and merchandisers in their job functions, as well as ongoing guidance and instruction as needed.

Are there any specific health and safety requirements for this role?

Yes, the Front Store Supervisor is required to comply with all Health and Safety requirements as part of their general responsibilities.

What type of work environment can I expect in this position?

You can expect a dynamic work environment focused on customer service, teamwork, and community engagement, as you will be working for a locally owned store under the support of a national brand.

Is there a discount program for employees?

Yes, employees benefit from a purchase discount program as part of their employment.

What is the hourly pay for this position?

The hourly pay for this position ranges from $18.00 to $19.00, depending on experience and geographical location.

Are accommodations available for applicants with disabilities?

Yes, accommodations are available upon request for applicants and colleagues with disabilities.

image

Shoppers Drug Mart

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.