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Front Store Supervisor

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
  • Calgary
  • Quick Apply

Requirements

  • Planning, Judgement and Decision Making
  • Independent thinking as it relates to organizing store
  • Problem solving is essential to ensure customer satisfaction
  • EXPERIENCE:
  • Computer literate
  • Organized
  • Efficient time management skills
  • Knowledge of products and supplies

Responsibilities

  • HUMAN RESOURCES:
  • Ensures cashier/merchandising staff comply with all store policies and operating procedures
  • Trains cashiers/merchandisers in job functions
  • Provides on-going guidance and instruction
  • LOSS PREVENTION:
  • Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
  • CUSTOMER SERVICE:
  • Ensures store employees present proper image to the public in accordance with Uniform Policy
  • Answers inquiries regarding location of product, rainchecks, etc.
  • Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
  • Promotes the CSI Survey
  • MERCHANDISING:
  • Ensures shelves are clean and organized with proper rotation
  • Ensures product displays are set up and taken down as directed by the AFSM/FSM
  • GENERAL:
  • Ensures standards of housekeeping and store image are maintained
  • Complies with all Health and Safety requirements
  • May be asked to perform clerical and banking duties
  • Complies with all store policies and procedures
  • Complies with loss prevention policies and procedures and ensures they are executed in the store
  • Perform other duties as required including Cashier duties when necessary

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.