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Full Time Customer Service & Sales Consultant CLARKSON

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Telstra

10d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Perth
  • Quick Apply
    19d left

AI generated summary

  • You build connections with customers, customize solutions, exceed sales targets, thrive in fast-paced environments, and have experience in customer-facing roles. Eager to learn and grow.
  • You’ll showcase your expertise daily, stay updated on tech trends, and provide consultative solutions to support and satisfy customer needs through sales.

Requirements

  • You're able to easily build a connection with a variety of new and existing customers
  • You can quickly develop customised solutions for customers
  • You’ve got a drive to reach (and exceed) sales targets and KPIs
  • You’re hungry to learn and grow within the role (and beyond)
  • You have experience in a customer-facing role
  • You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
  • Experience in a customer-facing role

Responsibilities

  • As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor.
  • To ensure you’re at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets.
  • Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.

FAQs

What is the employment type for this position?

The employment type for this position is permanent.

What is the closing date to apply for the role?

The closing date to apply for the role is 27 February 2025 at 11:59pm.

What benefits do team members receive?

Team members receive a variety of benefits, including team performance-related commission, discounts on Telstra services, continuous training, a Telstra SIM card, exclusive discounts across 240 brands and partners, and 16 weeks of paid parental leave for primary and secondary carers.

What skills are desired for this role?

Desired skills for this role include the ability to build connections with customers, develop customized solutions, a drive to exceed sales targets, eagerness to learn and grow, experience in a customer-facing role, and the ability to thrive in a fast-paced retail environment.

How can I apply for the position?

To apply for the position, you need to submit your application through the designated platform. After submitting, you will receive an email from HireVue for the next assessment steps.

Is there a training program for new employees?

Yes, there is continuous training provided by management to enhance your skills and help you grow within the role.

What kind of work environment does Telstra offer?

Telstra offers a welcoming and inclusive work environment where everyone is respected, valued, and celebrated, emphasizing the importance of diversity in strengthening the team.

Are there opportunities for career growth within this position?

Yes, there are numerous training and career growth opportunities available for team members at Telstra.

What qualities make a successful Customer Service & Sales Consultant at Telstra?

A successful consultant at Telstra typically exhibits strong interpersonal skills, a customer-centric approach, the ability to develop tailored solutions, motivation to achieve sales targets, and adaptability to a fast-paced retail setting.

Is Telstra committed to diversity and inclusion?

Yes, Telstra is committed to diversity and inclusion, actively seeking individuals from various backgrounds and ensuring a zero-tolerance policy for harassment of any kind.

Doing our best work, from anywhere.

Telecommunications
Industry
10,001+
Employees
1901
Founded Year

Mission & Purpose

We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection. Be first to know about Telstra news, advice and offers, as well as updates on our people and partners: tel.st/subscribe