Logo of Huzzle

Full TIme Merchandise Coordinator

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Owings Mills

AI generated summary

  • You must be flexible with scheduling, a team player, adaptable to change, experienced with merchandise flow, and possess problem-solving, coaching, and organizational skills. One year retail and six months leadership required.
  • You will ensure excellent customer service, oversee team operations, provide coaching, maintain compliance, promote safety, and support training while fostering a positive store environment.

Requirements

  • Able to work a flexible schedule, including nights and weekends
  • Team player, working effectively with peers and supervisors
  • Able to respond appropriately to changes in direction or unexpected situations
  • Knowledge of company standard software, systems, and procedures
  • Knowledge of merchandise flow in stores
  • Proven problem solving skills
  • Able to effectively coach, delegate, and follow-up on multiple people/tasks
  • Able to act quickly under challenging circumstances
  • Capable of multi-tasking
  • Superior communication and organizational skills with attention to detail
  • 1 year retail, 6 months leadership experience

Responsibilities

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Acts as Manager on Duty adhering to company policy and procedure
  • Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
  • Addresses immediate customer service issues and provides appropriate coaching to Associates
  • Exercises discretion regarding customer service policies to satisfy customers
  • Maintains accurate Associate coverage in service areas for a positive customer experience
  • Ensures Associates adhere to all operational procedures
  • Ensures opening/closing procedures are executed according to company guidelines
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Provides feedback, recognition and coaching to Associates
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What are the primary responsibilities of a Merchandise Coordinator?

A Merchandise Coordinator is responsible for creating a positive customer experience, ensuring that the store team adheres to operational procedures, addressing customer service issues, providing coaching to associates, and assisting management with training needs, among other tasks.

Is this position full-time?

Yes, the Merchandise Coordinator position is a full-time role requiring flexible availability, including nights and weekends.

What is the starting pay for this position?

The starting pay for the Merchandise Coordinator position ranges from $17.00 to $17.50 per hour, depending on relevant skills, qualifications, and experience.

Is leadership experience required for this role?

Yes, the position requires at least 6 months of leadership experience in addition to 1 year of retail experience.

Are there opportunities for career growth within the company?

Yes, this role contributes to career growth opportunities within the company, particularly through the Key Carrier role, which is an elevated extension of the Coordinator position.

What kind of training will be provided?

Training for this position will focus on company standards, operational procedures, and coaching techniques to enhance the effectiveness of associates.

Are there employee benefits available?

Yes, associates are eligible for various benefits including employee discounts, 401(k) contributions, health insurance options, paid time off, and more, depending on service and hours worked.

Do I need to have knowledge of merchandise flow?

Yes, knowledge of merchandise flow in stores is important for effectively managing stock and assisting customers.

Does Marshalls consider applicants with arrest or conviction records?

Yes, Marshalls considers applicants with arrest or conviction records for employment.

What is the store location for this position?

The position is located at Marshalls Store 0005, 10220 Mill Run Cir U 102, Owings Mills, MD 21117.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance